Customer Experience
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Integrate DAM to maximize value
500 hours of content uploaded to YouTube and 695,000 stories shared on Instagram: what happens in an Internet minute reveals…
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Powerful new capabilities for data, rich media, and compliance
The last two and half years of the pandemic have created a divide between brands that embraced digital acceleration and…
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How to improve donor relations with personalized communication
Strengthening relationships with members and donors is always top of mind for nonprofits. One of the most important ways of…
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Top 9 reasons to modernize your Web Content Management with OpenText TeamSite
Whether you’re a long-time OpenText™ TeamSite™ user or are using other content management systems (CMS) for your web experiences, here…
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How communications can power an experience-led transformation
A new world demands a fresh approach The world has changed. What was good enough is not cutting it anymore.…
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Why `digital fakers’ have nowhere to hide
I recently attended two really amazing events: the MoneyLive Summit in London and the OpenText™ Middle East Summit in Dubai.…
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Choosing the right AI provider for auto-tagging images in Digital Asset Management
Over the past six or seven years, I’ve talked to many DAM practitioners, consultants and developers about using AI for…
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4 steps to migrate from OpenText MediaBin to OpenText Media Management
Maybe you are considering moving from OpenTextTM MediaBin to OpenTextTM Media Management (OTMM) but you’re not sure where to start?…
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How Digital Asset Management is transforming customer and employee experiences across industries
The growing volume and complexity of digital content in most industries has made DAM a crucial capability in a wide…
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Secure and streamline collaboration by integrating with popular tools
In the Modern Workplace, seamless integration between the tools your employees use most is vital. Empowering people to stay in…
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Announcing OpenText Cloud Editions 22.1
The last two years have forced companies and organizations of all sizes to reassess their processes and operational methods and…
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Introducing push notifications to power personalized customer experiences at scale
Reach your customers wherever they are with OpenText Notifications Mobile devices are deeply embedded in modern life. In 2021, consumers…
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Announcing OpenText Experience Cloud CE 22.1
Delivering relevant, data-driven, modern experiences Consumers today expect communications that are immediate and seamless. The reality? Well, it’s not quite…
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OpenText Enhances Digital Payment Solutions with Mastercard
Mastercard announced today that OpenText has been selected as an official partner of the new Mastercard Send Partner Program. This…
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How to center customer communications in your first-party data strategy
The future of marketing depends on creating experiences that revolve around your customers. By 2025, Gartner predicts that 40% of…
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Europe invests in cloud computing, yet compliance is a barrier
Many EU government agencies have invested substantially in cloud computing initiatives to boost the adoption of cloud solutions. The rising…
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6 things for marketers to keep in mind as the third-party cookie crumbles
2023 will be the year the cookie crumbles. Google announced plans to delay the phase-out of third-party cookies in Chrome,…
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7 steps to faster value realization
According to Harvard Business Review, although 95% of businesses rank digital transformation as a priority, only 1 in 5 leaders…
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Announcing OpenText Experience Cloud CE 21.4
Modern customer experiences are personalized experiences. Customers expect you to tailor your communications, websites, support, and even in-person interactions to…
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Financial institution leverages OpenText and AWS powered solution for personalized digital experiences at scale
Background – Global financial institution seeks to modernize web content management strategy A global bank and longtime OpenText™ TeamSite™ customer with 86,000+ employees serving…
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