Customer Experience

Going green with cloud fax

Transforming communication for a sustainable future

April 22, 2024 2 minutes read
Manutan combines digital services with the human touch to delight customers

Manutan combines digital services with the human touch to delight customers

At Manutan, we equip businesses and communities with the products and services they require to succeed. Headquartered in France, our company has three divisions, serving…

January 31, 2024 4 minutes read
Reimagine work with Cloud Editions 24.1

Reimagine work with Cloud Editions 24.1

We, at OpenText, are leading the charge in innovative digital transformation, equipping our customers with essential tools to tackle today’s most complex business challenges. The…

January 23, 2024 8 minutes read
Elevating contact center excellence

Elevating contact center excellence

Contact centers face persistent challenges in ensuring optimal agent productivity and efficiency. OpenText™ Qfiniti Explore 24.1 emerges as a beacon of innovation, addressing the pressing…

January 23, 2024 2 minutes read
Unveiling OpenText’s leadership position in digital experience management

Unveiling OpenText’s leadership position in digital experience management

Providing a captivating digital experience is challenging. Users form an opinion on a website in just 0.05 seconds, moving on quickly if it doesn’t hold…

January 11, 2024 2 minutes read
Global analyst firm names OpenText a leader in digital asset management

Global analyst firm names OpenText a leader in digital asset management

Billions of rich media assets are created every day for new and emerging channels. With all this creative, consistency is a challenge that goes right…

January 11, 2024 2 minutes read
Get flexible training options to meet all learning needs

Get flexible training options to meet all learning needs

You’ve identified a business problem, evaluated options, and invested in a new software solution to address the issue. In order to drive user adoption and…

January 9, 2024 4 minutes read
The GenAI-driven contact center revolution

The GenAI-driven contact center revolution

Contact center agents are the linchpin between organizations and their clientele. As the demand for exceptional customer service continues to rise in the total experience…

December 20, 2023 4 minutes read
5 digital experience trends to know in 2024

5 digital experience trends to know in 2024

AI has lit the world on fire and reshaped expectations of what’s possible. The pace of change continues to accelerate – 95% of global executives…

December 18, 2023 4 minutes read
Gen Z vs faxing? A modernization shift this century didn’t see coming!

Gen Z vs faxing? A modernization shift this century didn’t see coming!

In a world where we have smart homes, self-driving cars, and instant everything, it might surprise you to learn that fax machines are still hanging…

December 14, 2023 3 minutes read
Top 6 predictions for the Public Sector in 2024

Top 6 predictions for the Public Sector in 2024

In many ways, the year 2023 seems like a table-setter for a seismic 2024. We have two escalating regional wars with global impact, an economy…

December 13, 2023 6 minutes read
Meeting the new challenges of digital evidence management

Meeting the new challenges of digital evidence management

Dealing with the scale and complexity of evidence in rich-media formats (images, video and audio) is one of the key challenges in evidence management for…

December 12, 2023 4 minutes read
What’s new in OpenText TeamSite

What’s new in OpenText TeamSite

On January 1, 1983, the internet was born. Now 40 years later, there are more than 1.58 billion websites and approximately 5 billion daily users….

December 8, 2023 5 minutes read

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