Customer Experience

Elevate human potential with Cloud Editions (CE) 24.2

Latest innovations revealed at OpenText World Europe 2024

April 15, 2024 10 minutes read
Top 9 reasons to modernize your Web Content Management with OpenText TeamSite

Top 9 reasons to modernize your Web Content Management with OpenText TeamSite

Whether you’re a long-time OpenText™ TeamSite™ user or are using other content management systems (CMS) for your web experiences, here are 9 compelling reasons to…

June 3, 2022 4 minutes read
How communications can power an experience-led transformation

How communications can power an experience-led transformation

A new world demands a fresh approach The world has changed. What was good enough is not cutting it anymore. During the pandemic, 73% of…

May 26, 2022 4 minutes read
Why `digital fakers’ have nowhere to hide

Why `digital fakers’ have nowhere to hide

I recently attended two really amazing events: the MoneyLive Summit in London and the OpenText™ Middle East Summit in Dubai. I can’t tell you how…

May 16, 2022 4 minutes read
Choosing the right AI provider for auto-tagging images in Digital Asset Management

Choosing the right AI provider for auto-tagging images in Digital Asset Management

Over the past six or seven years, I’ve talked to many DAM practitioners, consultants and developers about using AI for tagging assets. It would be…

May 4, 2022 4 minutes read
4 steps to migrate from OpenText MediaBin to OpenText Media Management

4 steps to migrate from OpenText MediaBin to OpenText Media Management

Maybe you are considering moving from OpenTextTM MediaBin to OpenTextTM Media Management (OTMM) but you’re not sure where to start? My recommendation would be to…

April 25, 2022 4 minutes read
How Digital Asset Management is transforming customer and employee experiences across industries

How Digital Asset Management is transforming customer and employee experiences across industries

The growing volume and complexity of digital content in most industries has made DAM a crucial capability in a wide variety of organizations.

March 21, 2022 6 minutes read
Secure and streamline collaboration by integrating with popular tools

Secure and streamline collaboration by integrating with popular tools

In the Modern Workplace, seamless integration between the tools your employees use most is vital. Empowering people to stay in their workflows – while integrations…

March 16, 2022 5 minutes read
Announcing OpenText Cloud Editions 22.1

Announcing OpenText Cloud Editions 22.1

The last two years have forced companies and organizations of all sizes to reassess their processes and operational methods and to change their mindset about…

February 22, 2022 6 minutes read
Introducing push notifications to power personalized customer experiences at scale

Introducing push notifications to power personalized customer experiences at scale

Reach your customers wherever they are with OpenText Notifications Mobile devices are deeply embedded in modern life. In 2021, consumers downloaded 230 billion mobile apps…

February 22, 2022 4 minutes read
Announcing OpenText Experience Cloud CE 22.1

Announcing OpenText Experience Cloud CE 22.1

Delivering relevant, data-driven, modern experiences  Consumers today expect communications that are immediate and seamless. The reality? Well, it’s not quite as polished. Businesses are often…

February 22, 2022 3 minutes read
OpenText Enhances Digital Payment Solutions with Mastercard

OpenText Enhances Digital Payment Solutions with Mastercard

Mastercard announced today that OpenText has been selected as an official partner of the new Mastercard Send Partner Program. This partnership allows for the advancement…

February 17, 2022 2 minutes read
How to center customer communications in your first-party data strategy

How to center customer communications in your first-party data strategy

The future of marketing depends on creating experiences that revolve around your customers. By 2025, Gartner predicts that 40% of physical experience-based businesses will improve…

February 3, 2022 3 minutes read

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