Products
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The Holiday Evolution: Santa, Mercedes-Benz, UPS, Amazon… and EDI?
One of my favorite commercials each year is Santa climbing into his red Mercedes coupe, the viewers being asked, “How…
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When is ECM not ECM?
I read with great interest a recent CMSWire blog posting from Joe Shepley of Doculabs entitled, “I’ve seen the future…
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OpenText Discusses 2016 Supply Chain Technology Predictions with Santa Claus
Every year I manage to gain an audience with Santa to brief him on the latest trends that OpenText is…
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ON DIGITAL-First Fridays: The Customer Journey
Peter Drucker was right when he said, “The purpose of a business is to create and keep a customer”. This…
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ON DIGITAL-First Fridays: It Only Takes a Finger
My niece recently went up to my TV and said the “swipe” wasn’t working. When I read her a children’s…
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ON DIGITAL-First Fridays: The New Barbarians
Digital is second nature to Millennials and plays a significant part in their lives. They believe new technology makes life…
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ON DIGITAL-First Fridays: The Subscription Economy
Pre-digital, subscription was for periodicals, newspapers, cars, and book-of-the-month clubs. Today, it is a required part of businesses. If you…
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OpenText to Attend Odette 2015 in Munich
It’s that time of year again when the B2B, EDI, and supply chain professionals from across the automotive industry descend…
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ON DIGITAL-First Fridays: Disruption
Today’s digital disruptors are using technology to disintermediate entire industries and unseat corporate giants. New nomenclature has emerged to describe…
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What’s the Status of My Order? – How Mobile Apps Increase Supply Chain Transparency
I was recently asked to present at the ECR conference in Germany, one of the largest retail/CPG related events focused…
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The Symbiotic Contact Center: Marketing, You Talking to Me?
I’m here at HP Engage 2015 in sunny San Diego, and the intersection of marketing and contact centers is a…
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Did You Know OpenText and SAP Now Run Together to Simplify Trading Partner Connectivity?
OpenText recently announced an expansion of their partnership with SAP whereby SAP’s customers will now be able to connect to…
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Introducing ON DIGITAL-First Fridays
I’m pleased to kick off a new blog series, ON DIGITAL-First Fridays, to complement my latest book, ON DIGITAL. In…
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Enterprise World 2015: It’s All About the People
We believe that our people—our customer, partners, and employees—are core to our value system and our culture. People inspire every…
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Join us for a Free Information Session on how an Automated Supply Chain can help ECM be better
As an ECM practitioner, how much thought do you give to the complex back-office infrastructure that supports your organization’s supply…
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Three Ways to a Stronger Contact Center & Marketing Relationship
Contact centers don’t always have the most symbiotic relationship with corporate product and marketing departments, but they should. Most often the…
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Digital-First Fridays: The Digital Supply Network
Digital makes it possible for the smallest company to participate in the global economy. Disruption is lowering barriers to entry,…
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Integrating Automatic Capture with Enterprise Fax Deployment Models
When it comes to initiating critical business processes, paper based faxing remains a key driver within many industries. Organizations utilize…
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Exploring iHub Examples: Integration Framework
The ability to integrate and embed data within other applications is an iHub strength. This ability is particularly interesting to independent software…
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Opening iHub Examples in Analytics Designer
If you’re just getting started with OpenText™ Information Hub (iHub), you’ve probably found the Examples that ship with the product.…
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