Customer Experience
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What constitutes a complete intelligent forms platform?
Having an intelligent forms platform can help your organization on its journey to digital transformation, but not all solutions are…
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Partena Professional increases productivity and efficiency with OpenText Exstream and Output Server
Partena Professional is a service provider that provides support for administrative processes and human resources policies. This large Belgian group…
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Top 10 reasons to take a look at OpenText TeamSite
Whether you’re a long-time OpenText™ TeamSite™ user, or you’re just learning about it, here are 10 compelling reasons why marketers…
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Improving user adoption with the right user experience
User adoption is a major factor in achieving successful enterprise software implementations, but one that is often missed. While much attention and…
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Analyst’s view: OpenText named a leader
OpenText™ is thrilled to be recognized by Gartner as a Leader in the 2018 Magic Quadrant for Web Content Management.…
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What’s holding back operational excellence in the utility sector?
Once upon a time, the utility industry was a relatively simple place to be. It was all about the safe…
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How to achieve cost effective content localization
Executing successful global digital marketing campaigns can be a complex nightmare even for the most digitally savvy organization. Fortune 500…
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Five reasons to choose OpenText Exstream for Salesforce
OpenText Exstream™ has consistently been recognized by analysts as a leader in the Customer Communications Management (CCM) space for over…
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Three ways to simplify your digital content supply chain
Sharing and collaborating on large media files, especially with partners and clients outside your organization, can be a challenge for…
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Better together – Digital media collaboration made simple
Marketers, we feel your pain. You’re constantly juggling multiple projects and deadlines, working with multiple people across different departments or…
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OpenText TeamSite 16.4.1 is available now
If you’re working in a web content management system (CMS) every day, it needs to function as you’d expect and…
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Deployed in the cloud, OpenText Media Management delivers new features and functionality
Successful marketing departments know the value of the cloud. To succeed in today’s competitive, digital world, you need a Digital…
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Increased automation in OpenText Media Management delivers significant benefits
All marketers know that time is money. Whether you’re putting in a marketing request or scheduling media delivery, reducing the…
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OpenText Media Management uses intelligence to improve the marketer’s life, one task at a time
Marketers who use video grow revenue 49% faster than non-video users, according to Wordstream. But in today’s digital world, it’s…
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Why do user experience, intelligence and automation matter in the enterprise?
The life of a marketer can be exciting and inspiring. From major product launches to creating new collateral to attending…
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Experiences made easy in the cloud
In today’s cloud-first market, it’s essential to have cloud strategies that empower marketing, line of business users, and developers. At…
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The stepping stones of the customer experience journey
I love to hear my parents tell stories from their younger days. One of my favorites is about an incident…
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The power of rights management
Deciphering rights can be a complex nightmare even for the most digitally savvy organization! Companies that have invested in a…
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Top 10 CEM software benefits for digital marketing in 2018
Customer Experience Management (CEM) has become a key point of differentiation in many industries today. Forrester Research has shown that customer…
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Event oriented customer experience
In my previous blog, I took a look at some of the major areas Financial Services needs to address to…
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