AI & Analytics
-
Introducing OpenText Magellan Risk Guard
The amount of information stored in business systems is increasing exponentially – particularly in the form of unstructured data such…
Read more -
Enrich EIM solutions with business intelligence
Changing business priorities require your organization to focus on optimizing for efficiency to ensure positive impact to the bottom line.…
Read more -
4 reasons why technology is vital—during and after ‘unprecedented’ times
Organizations rely on information to anticipate trends, take advantage of new opportunities, and succeed in today’s world. As organizations around…
Read more -
Empowering organizations to rethink the future with artificial intelligence
Guest blog by David Schubmehl, Research Director, Conversational AI and Intelligent Knowledge Discovery, IDC 2020 was a difficult year for…
Read more -
Announcing OpenText AI and Analytics CE 21.2
As the amount of information businesses could use continues to build, it is rapidly surpassing our human capacity to be…
Read more -
Supercharge your contact center with real-time speech analytics
Customer satisfaction, more than ever, has become a key metric for measuring business success. The quality of your products and…
Read more -
Announcing OpenText AI and Analytics CE 21.1
Cloud computing is of ever-increasing prevalence and importance for businesses around the globe, and management and optimization of these environments…
Read more -
How remote workers can gain valuable insights using Magellan BI & Reporting
As more people work from home far from colleagues and training manuals, software used to make critical data-driven decisions must…
Read more -
Navigating business recovery with AI
With the dramatic changes brought on by COVID-19, businesses are having to adapt to remote working, reduced budgets, and remaining agile as they undertake massive…
Read more -
Announcing OpenText Magellan CE 20.4
More than ever, organizations are looking for certainty in uncertain times. The ability to access information, gain actionable insight and…
Read more -
What’s new in OpenText AI & Analytics Cloud Edition (CE) 20.3
Organizations are facing a common challenge in the information era, with data being generated and stored at an exponential rate…
Read more -
Ever wonder why information matters in train safety?
That anyone should be injured or killed in a transportation accident is a tragedy. Trains carry billions of passengers and…
Read more -
Being data-driven in the experience economy
Guest blog by Sheryl Kingstone, Research Vice President & General Manager – VOCUL, 451 Research. Significant disruption across industries and…
Read more -
Feature engineering in machine learning – part 3
In the first part of this series, we covered different types of data in Machine Learning, their mathematical interpretation and…
Read more -
Understanding the ethics of AI
In 2018, Elaine Herzberg was killed in what is believed to be the first pedestrian fatality by an autonomous vehicle. …
Read more -
What if today’s contact center technology existed a quarter of a century ago?
Some 26 years ago, I was a tech support representative working at a call center for a prominent software company.…
Read more -
Benefits of OpenText Magellan for the aviation industry
The airline industry has been growing at an outstanding rate with an annual growth rate about 6% worldwide in passenger…
Read more -
Feature engineering in machine learning – Part 2
This blog is part two in a three-part series, and provides explanations about simple feature engineering methods. In part 1…
Read more -
Announcing OpenText AI & Analytics Cloud Editions (CE) 20.2
Until recently, the word “disruptive” was used to describe competitors, technologies and business models that could radically change the market…
Read more -
How to create quality content using the latest AI & ML tools
Wouldn’t it be magnificent if you could create quality content, which is intelligent and smart and at the same time…
Read more