Products
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What’s in a name?
With the new roadmap and new set of integrations, OpenText™ would like to re-introduce you to ApplicationXtender. It is now…
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How to turn SAP migration pains into a high-yield investment
Transitioning to SAP S/4HANA is one of the biggest IT projects that many organizations will undertake in the coming years. While the original deadline of discontinuing…
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Leveraging an ‘Express Lane’ approach to trading partner onboarding
If 2020 was the year of supply chain disruption, then 2021 will be the year of supply chain restructuring and transformation. Supply…
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4 tips for tracking customer experience KPIs
Increasingly, companies are running the numbers and discovering that they ignore customer experience at their peril. It’s more cost-effective to keep the customers you…
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How to delight customers with engaging experiences
What are your customers experiencing when they call your customer service team? Too often, when customers reach out for help in solving a…
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Three use cases for cloud fax in financial services
Fax is so secure that faxed documents and signatures are recognized in the courts as being legally binding. It stands to reason, then, that fax would…
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Are you ready to discover greatness?
This blog is authored by Lou Blatt, SVP & CMO, OpenText, and James McGourlay, EVP, Customer Operations, OpenText This year…
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Evolving customer communications
Targeted customer communications are a powerful way to increase engagement and build brand loyalty. Done poorly, they’re also an effective way to drive your…
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Making compliance part of your information governance strategy
Compliance should be a major part of any information governance strategy. Taking relevant laws, policies and regulations into consideration, while striving to protect individuals and organizations, must be a top…
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SolarWinds: Threat hunt to contain and eradicate
As the cyberattack story continues to unfold around the SUNBURST and SUPERNOVA malware distributed through a compromised SolarWinds software update,…
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Navigating business recovery with AI
With the dramatic changes brought on by COVID-19, businesses are having to adapt to remote working, reduced budgets, and remaining agile as they undertake massive…
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What’s new in CE 20.4 for OpenText Internet of Things Platform
At OpenText World we presented a sneak preview of OpenText™ Internet of Things CE 20.4. This breakout session detailed the Shipment Tracking Solution Accelerator as an enabler of Shipment Intelligence. This…
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Avoiding four common pitfalls when moving to the cloud
As organizations increasingly move mission-critical workloads to the cloud, it’s important to recognize some of the common pitfalls and how…
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How to choose the best cloud content management solutions
In our previous blog, we discussed the reasons that companies are moving to cloud-based content management solutions . In this blog,…
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What are the different types of cloud content services?
In previous blogs we’ve covered what constitutes cloud content management and the benefits a cloud-based content management system can bring…
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Top 5 benefits of a cloud content management system
In recent research from Forrester, the firm found that a modern content management strategy was crucial for organizations to meet…
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Meeting the new challenges of digital evidence management
Dealing with the scale and complexity of evidence in rich-media formats (images, video and audio) is one of the key…
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What’s new in OpenText eDOCS CE 20.4
For law firms, corporate legal departments, and other organizations producing, managing and collaborating on high-touch, high-value work product, capturing and…
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10 Reasons to upgrade OpenText Content Suite and Extended ECM
Reason #1: Cloud Editions In a recent Forrester Consulting Study, it was revealed that 64% of organizations that store all…
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Gartner Magic Quadrant documents evolving content services landscape
Gartner has just published its annual assessments of the content services sector: 2020 Gartner Magic Quadrant for Content Services Platforms 2020 Gartner Critical Capabilities for…
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