As enterprises digitally transform, optimizing content-centric processes and workflows becomes a priority. We’re saying goodbye to the traditional fax machine but looking to the performance,…

When it comes to customer communications, Millennials, we’re told, prefer text and social media messages to phone calls and email. While most of the research…

OpenText™ is pleased to announce that OpenText™ RightFax™ 20.2 is now available for download. The newest version of RightFax is packed with new features and…

About a decade ago, most consumers had to scramble through a pile of DVDs for the ‘perfect’ movie, or repeatedly change the radio station, looking…

“We can’t eat there”, my wife says, as I ask where we should grab some lunch. When I ask why, she says that they have…

OpenText™ Business Network 20.2 introduces many exciting features and innovations that improve productivity, business performance, and company resilience. Resilience refers to the capacity to recover…

You’ve seen the videos – people in Madrid, Rome, New York, Atlanta and cities all around the world step onto their porches and balconies as…

All the major examples of supply chain disruptions over the previous 20 years – from the SARS epidemic to the Fukushima earthquake and tsunami –…

In a previous blog, I took a look at ‘what are Identity and Access Management solutions?’. As businesses focus on cybersecurity Identity and Access Management…

Global supply chains, especially in the manufacturing sector have experienced many different forms of disruption over the years – from earthquakes and tsunamis through to…

When Novell’s star as a networking giant was beginning to wane, a salesperson visited a customer to ask why they hadn’t upgraded to the latest…

Providing digital services to customers is a balancing act. You need to deliver outstanding customer experience at the same time as building trust in the…