Line of Business
Convert resistance into support when implementing software
Managing user resistance can be challenging and there can be many reasons for this resistance. However, it would be wrong to treat users as if…
Top 5 considerations for a successful HR digital transformation
HR digital transformation is the process of changing operational HR processes to become automated and data-driven. It is about moving away from traditional, paper-based ways…
10 steps to combat the high cost of cyber insurance
As the frequency and scope of cyberattacks increases, so does the cost of cyber insurance. And the rise is dramatic. As discussed in The Wall…
Why composability matters in digital experience
When times get tough, the tough get innovative. From a global pandemic to rapid inflation to economic uncertainty, business leaders have navigated their fair share…
Cloud is changing the way supply chains operate
Cloud computing has gone mainstream in today’s organizations, and many are adopting a cloud-first IT strategy. While enterprises still direct significant amounts of money towards…
February 2023: E-Invoicing & VAT compliance updates
Welcome to the February 2023 edition of our regular e-Invoicing newsletter. Our Hot Topics section is going to focus on a new service available from…
The EnCase Evidence Viewer
OpenText™ EnCase™ Forensic software is one of the longest established digital forensic platforms on the market. It has been the primary tool of choice for…
Security Operations: Best Recent Reads
To help shed light on SecOps and the issues surrounding it, this blog post offers a roundup of some of the most insightful content published in various corners of our site.
How governments can enhance digital customer experience with technology
According to IDC, governments are the world’s largest service providers, and every interaction with the public is an opportunity to provide a great citizen experience….
Top 9 reasons to modernize
How do your top reasons stack up? Nine strategic reasons to put modernization at the top of your list: Reason #1 – Improve total experience…
Digital forensic device duplication – the next step
Digital forensic imaging is defined as the processes and tools used in copying a physical storage device for conducting investigations and gathering evidence. This copy doesn’t…
Harness inbound customer information to transform sales and service operations
With digital content becoming the norm, capturing all types of incoming customer information is more important than ever before. Many sales and service teams struggle…
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