This holiday season Santa needs help checking his lists! Santa receives millions of wish list letters from children around the world, and he needs to…

On January 1, 1983, the internet was born. Now 40 years later, there are more than 1.58 billion websites and approximately 5 billion daily users….

Over the past decade, the notion of a customer has changed significantly. How individuals engage with businesses, their evolving expectations, their demand for quicker responses,…

At the core of every modern customer experience is personalized information delivered in the most optimal and timely way. Years of legacy communication systems and…

Thanksgiving, Black Friday, Cyber Monday, Giving Tuesday and the lead-up to the holidays are a busy time for everyone. Is your brand designing communications for…

The holiday season is a critical time for businesses, with website traffic and user demand spiking considerably. This presents a chance to cultivate happy customers…

In the constantly evolving customer experience management (CXM) landscape, OpenTextTM stands tall. Global analyst and research firm Aspire Customer Communications Services recognized OpenText Experience Cloud…

It’s a dilemma faced by many organizations in the era of rising customer expectations: should you keep customer communications management (CCM) in-house or move to…

The world of digital asset management (DAM) is rapidly evolving. It’s at the heart of digital transformation for many global organizations. But the concept of…

The future is here! There is no shortage of interest in AI, but what is the best way to get started? Chief Marketing Officers (CMOs)…

Standing head-and-shoulders above your competitors requires break-through experiences. Every experience counts in the current climate. However, creating breakthroughs is not always easy. It requires a Davinci mindset, part…

The rapid advancement of Artificial Intelligence (AI) is reshaping various industries, and one significant area where AI is poised to make a profound impact is…