Information Technology
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How governments can enhance digital customer experience with technology
According to IDC, governments are the world’s largest service providers, and every interaction with the public is an opportunity to…
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Digital forensic device duplication – the next step
Digital forensic imaging is defined as the processes and tools used in copying a physical storage device for conducting investigations and…
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Master modern work with intelligent, connected, secure and responsible experiences
No matter your industry or business function, whether you’re dealing with highly complex and regulated processes like clinical trials; simply…
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How to accelerate the move to the SAP Cloud
With the ever-changing technology landscape, more and more organizations are moving their operations to the cloud, many of which are…
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Introducing the OpenText Tableau Forensic TD4 Duplicator
In today’s technology-centric world, more than 80% of the evidence collected in a criminal investigation includes the digital evidence contained…
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Improve manufacturing access to released product information
The manufacturing of products relies on numerous activities supported by disconnected processes and applications that produce a steady flow of…
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Find new OpenText solutions on enterprise application marketplaces
It’s not just big retailers doing online business: 80% of sales will be digital transactions by 2025. As cloud adoption and…
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Preparing fax for the next era of enterprise communications
“Wait! Are you seriously going to fax me that request?” It’s a question echoing across workplaces in industries like healthcare,…
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Strengthen information protection with a Zero Trust Information Governance program
“If you know the enemy and know yourself, you need not fear the result of a hundred battles.” – Sun…
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Data Privacy 2023: A reinvigorated data disposition strategy will bolster trust
Data Privacy Day, held every year on January 28, is a time to raise awareness and promote data protection best…
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What are digital assets?
The digital world has been growing exponentially since at least the 1940s and our appetite for content isn’t slowing down.…
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Focus on citizen experience to make lasting change in government
As the U.S. House of Representatives transitions to a new set of leaders, I can reflect upon my experience going…
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Empower business users in financial services to elevate customer experience
The modern workplace expects more “jack of all trades” than specialists. It’s not a new phenomenon in traditional customer communications…
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A good foundation is key to digital forensic investigations
I was recently reading an article in Forbes Magazine about the importance of a good foundation when building a home. When…
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How to prepare for intelligent capture in Life Sciences
Recently I wrote a blog outlining why intelligent capture is the secret weapon Life Sciences companies need. I talked about…
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5 predictions and 3 trends for life sciences in 2023
As the saying goes, the more things change, the more they stay the same. This is particularly true for the…
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Top 5 information management predictions for the industrial process sector
Hello from Alaska! Around this time last year, I shared my predictions on trends impacting the oil & gas and utility…
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Top predictions for financial services in 2023
With inflation, rising interest rates and general economic uncertainty, last year presented several challenges for financial services institutions (FSIs). As…
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6 predictions for the public sector industry in 2023
The pandemic has precipitated a fundamental shift in the way citizen services are delivered. In the past year, governments have…
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Governments get cloud confident — and strategic
Adoption hasn’t happened overnight, but the cloud is earning its keep among government agencies, slowly but surely. More than a…
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