Customer Service
Baptist Hospitals of Southeast Texas makes more time for patient care by moving fax services to the cloud
Guest author William Toon, CIO at Baptist Hospitals of Southeast Texas, explains how moving to OpenText™ RightFax™ Connect will unlock cost-savings and free clinicians to spend more time with patients.
Partena Professional increases productivity and efficiency with OpenText Exstream and Output Server
Partena Professional is a service provider that provides support for administrative processes and human resources policies. This large Belgian group serves more than 200,000 companies…
• 2 minute read
Analyst’s view: OpenText named a leader
OpenText™ is thrilled to be recognized by Gartner as a Leader in the 2018 Magic Quadrant for Web Content Management. In its annual review, Gartner…
• 2 minute read
Want less churn? It’s time you knew your customer better
As a credit card provider, you’ve got less than a six-month window to win your customer over. If your customer doesn’t use your credit card…
• 5 minute read
What’s holding back operational excellence in the utility sector?
Once upon a time, the utility industry was a relatively simple place to be. It was all about the safe and consistent generation and distribution…
• 5 minute read
Top tips to ensure a smooth migration to EIM managed services
So, you’ve decided to deploy managed services for your EIM systems. Although you know your organization is ready for EIM managed services, you’re worried about the many…
• 5 minute read
Five reasons to choose OpenText Exstream for Salesforce
OpenText Exstream™ has consistently been recognized by analysts as a leader in the Customer Communications Management (CCM) space for over 10 years. Indeed, OpenText™ was…
• 3 minute read
If I receive one more irrelevant voucher…
It seems that every week companies are trying to secure my loyalty with great discounts and vouchers. They would be great if they reflected my…
• 6 minute read
Three ways to simplify your digital content supply chain
Sharing and collaborating on large media files, especially with partners and clients outside your organization, can be a challenge for anyone involved in the provisioning…
• 5 minute read
Better together – Digital media collaboration made simple
Marketers, we feel your pain. You’re constantly juggling multiple projects and deadlines, working with multiple people across different departments or external agencies, and navigating complex…
• 2 minute read
The importance of consumer IAM in the world of the ‘digital-savvy’ customer
Consumer Identity and Access Management (CIAM), also known as B2C IAM, is still relatively new but it is rapidly becoming a ‘must have’ for any…
• 7 minute read
Deployed in the cloud, OpenText Media Management delivers new features and functionality
Successful marketing departments know the value of the cloud. To succeed in today’s competitive, digital world, you need a Digital Asset Management (DAM) solution that…
• 3 minute read
Increased automation in OpenText Media Management delivers significant benefits
All marketers know that time is money. Whether you’re putting in a marketing request or scheduling media delivery, reducing the time it takes to complete…
• 5 minute read
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