Information Management

Clarity First. Clarity Always – Managing Marketing Content in the Life Sciences

Marketing from the Life Sciences industry is constantly under the spotlight. US state and federal governments have handed out some…

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90 Days in – Attend new ECD Product Roadmap Webinar

It’s been nearly 90 days since OpenText acquired the ECD business that includes Documentum, InfoArchive and LEAP. Having joined OpenText through the…

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Get up Close With the Latest in Customer Experience Management at Enterprise World

Think you know all about the range of OpenText Customer Experience offerings? Think you’ve seen it all at recent shows, or…

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OpenText WFO Video Series: What Tools Demonstrate Impact to Executives?

In my previous blog in this series for Question 3: How can the contact center align with the top priorities…

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OpenText Content Suite and Documentum ECM Platforms Both Ranked as “a Leader” in Two New Forrester Reports

Forrester Research, Inc. has just released two reports on the state of the ECM technology landscape, their Forrester Wave™ evaluations…

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When Search Meets AI, It Takes You Further

Many think of AI as human-like robots or human-sounding voices that interact with actual humans, but the real value of…

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Simplify Migration to SAP HANA and S/4HANA

Traditional Data Volume Management for SAP® Data volume management in SAP with SAP data archiving has been a best practice…

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OpenText WFO Video Series: What Performance Goals Resonate Most With Executive Leadership?

I’m really excited to write about this sixth question being asked as part of our OpenText™ WFO 2017 Video Series…

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Discovery Rises at Enterprise World

This summer will mark a full year since Recommind became OpenText Discovery, and we’re preparing to ring in that anniversary at…

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ECM Success in Today’s World Means Evolving to the Cloud

OpenText™ Content Suite and Documentum content management solutions have been the cornerstone of thousands of organizations’ effective Enterprise Content Management…

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Are you Delivering a Sunshine Experience?

It’s amazing how even the brightest ray of sunlight can ruin months of work. Several years ago I was part…

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OpenText WFO Video Series: What’s the Best way to Coordinate Contact Center Goals With Other Business Units?

Hopefully you’ve already taken a moment to check out the OpenText™ WFO 2017 Video Commentary Series and read our previous blog…

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Are Neo-Luddites Giving Digital Transformation a Pass?

At the beginning of the 19th century, English textile workers called Luddites destroyed weaving machinery to protest “the fraudulent and…

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Digital Transformation and Thoughts From Gartner Symposium

I recently had the opportunity to attend and present at the Gartner Symposium in Dubai on behalf of OpenText. This…

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Stuck in the “Now” can Hold Back the Future of Oil and Gas

Several Oil & Gas capital project leaders I met with in Amsterdam recently have had me thinking – are we…

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Enterprise World 2017 Can’t Come Soon Enough for the Combined OpenText/Documentum ECM Team!

As with most things in life, one success lays the foundation for another. The first was the announced acquisition and…

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Discover the Latest Customer Experience Management Trends and Innovations at Enterprise World in July

Is there anything good happening in Toronto in July this year? Sure there is. How about joining us for the…

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Thoughts From AIIM 2017 – and the Heart of ECM

Social media has changed almost every way that we interact. Even volunteering for extra work in your own company. Not…

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The GDPR and Why Digital Marketing Will Never be the Same

We know that the General Data Protection Regulation is giving Compliance and IT some heartburn as these teams work to…

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Data Protection in the Information Age – What Questions Should I ask?

“Keep it secret, keep it safe” While most you, I hope, recognize this line from Peter Jackson’s Lord of the…

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