Information Management

Quality and Innovation From Bench to Clinic – the Role of Data Integrity

According to a recent PwC survey of pharma CEOs, 35% consider strengthening innovation a top priority. At the same time,…

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Stale Coaching Programs in the Contact Center

As I travel and speak with contact center leaders around the world, a very vocal set of customers tell me…

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3 Steps to Retail Supply Chain Excellence Using Dynamic Collaboration

Digital transformation is the defining reality for today’s retailers. Reorganizing to serve a smartphone-wielding consumer who shops on-the-go with the…

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Energize Your Customer Experience Strategy at Enterprise World

Are you looking to re-energize your Customer Experience strategy? Do you want to know how other companies are approaching it? Are…

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5 Tips For Better Digital Marketing in Financial Services

While Financial Services CEOs and CIOs talk of the importance of digital transformation, many firms have been slower to harness…

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Effective Change Management – Next Step to Operational Excellence for Energy Companies

In my previous blog, I looked at the need to gain control of your content when creating operational excellence. In…

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eDOCS at Enterprise World 2017: see our Latest Product Release

We’re looking forward to seeing you at Enterprise World from July 10-13 in Toronto, Canada. Why Attend? eDOCS customers come…

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Gain Control of Your Content – First Step to Operational Excellence for Energy Companies

There are many notable anniversaries this year. It’s 50 years since the Sergeant Pepper album. JFK was born in 1917 at…

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Thoughts From Digiruption Indaba South Africa

Digiruption Indaba is our customer day in Africa – Indaba means ‘gathering’. This year, Digiruption was held at the Galleria in…

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Are We There Yet With Content Analytics and Intelligence?

Artificial Intelligence is a disruptive yet intuitive technology that is shaping the Enterprise Content Management systems of the future. While…

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Hands-on Technical Demo: Using Automation to Create Accessible Documents From Scratch

Those of you familiar with PDF accessibility know that it can be a tricky proposition to create accessible PDFs, especially…

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Getting to Yes! Tips for Successful ECM User Adoption

If you don’t save and secure it, you can’t find it. That is the rallying cry behind ECM solutions and…

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Finding Peace in Wiesbaden – Compliance as Part of the Process

Located in the heart of the Rhine-Main Region, Wiesbaden is the capital of the Federal State of Hesse and home…

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Output Management As A Service? Yes, It’s Here!

In today’s information-driven world, it can be a challenge to manage all of the content and data that is available…

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Artificial Intelligence (AI) and Enterprise Content Management (ECM)

“When the Washington Redskins win their last home game during an election year, the incumbent party will retain the White…

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Lead the Customer Experience Revolution – Webinar

Traditional marketing no longer works. Broadcasting a message and hoping that someone will see and respond to it is now…

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Process Automation Anchors the Delivery of Digital Customer Experiences

In this blog we welcome guest blogger Maureen Fleming, a Vice President at IDC, focused on middle tier technologies that enable new…

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Want to Know What Your Peers are up to? – Join the Customer Conversations at Enterprise World

Attending conferences like OpenText™ Enterprise World provide some of the best opportunities for you, and your company, to take your game…

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Personalized Public Services Require a new era of Information Sharing

Citizens want to interact digitally with government. It’s not just the young. People of all ages are happy to have…

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OpenText at Sapphire 2017

1 and 0 – the two numbers that make up Binary – the foundation some would say of all computing.…

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