Information Management

Utilities are Playing Catch-up with Online Document Formats

A review of major trends in the electric power sector found that electric utilities are rapidly becoming more focused on…

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Why Discovery and ECM Haven’t, Must Come Together (Enterprise World Preview)

I’m a tough sell on Information Governance. For years I’ve made a point of challenging any tech provider, consultant, or…

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Bridging the Gap Between Legal and IT at Enterprise World

When I started working on the inaugural Discovery track for Enterprise World 2017 a few months ago, I didn’t know…

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Is Cloud-Based CCM Right for you?

Market analyst firm KeyPoint Intelligence (formerly known as InfoTrends), in reporting on Customer Engagement Technologies State of the Market 2016,…

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OpenText Qfiniti Showcased at Call Center Week 2017

The Call Center Week expo hall is filled and the OpenText WFO team is ready take you on an adventure…

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The Time for Education is Now!

According to Benjamin Franklin, “An investment in knowledge pays the best interest.” That couldn’t be more true. Employee education and…

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Announcing eDOCS 16.2 with InfoCenter for Increased Flexibility and Productivity

We’re pleased to announce OpenText™ eDOCS DM 16.2 is now available! eDOCS DM provides a secure, centralized repository for managing your firm’s…

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OpenText Earns Prestigious Adam Smith Top Treasury Team Award for Overall Excellence

OpenText has been honored as the Highly Commended Winner of Treasury Today’s Top Treasury Team for overall excellence at the…

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Next up for Retail Supply Chain: Inventory Orchestration

We don’t think too much about where a product is coming from when we shop online. That’s the way it…

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OpenText & SAP: 10 Years and Still Growing

Each May, the OpenText team enjoys the fantastic opportunity to support our long-time partner SAP at the SAPPHIRE NOW conference.…

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Why Migrate to Documentum D2?

Like many of our long-time Documentum customers, you may be considering the idea of moving your applications to Documentum D2…

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Can AI Adoption be Catalyzed?

At the World Economic Forum 2017 in Davos, business leaders and technologists met to discuss the impact of the fourth…

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Digital Culture, Digital Capability and Digital Influence

Invest in Digital Capability to build a Digital Culture and be rewarded with Digital Influence – with social media, video…

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Where Have all the Millennials Gone? Adapting the Customer Experience

My wife and I recently stopped at the local branch of a chain restaurant that was a regular family eating…

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Enterprise World 2017 Offers “Everything ECM” for OpenText and Documentum Customers

Regardless of whether you’re an OpenText or a Documentum ECM customer, Enterprise World 2017 is the place to maximize your…

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Stop Sending Bad Surveys – Webinar Invite

When your mother told you to “listen twice as much as you speak” she was right! With survey fatigue at…

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Impact of Artificial Intelligence on Insurance Industry

At the RiskMinds Insurance convention, Tony Young, National Clinical Director for Innovation NHS England in a discussion with Rick Morley,…

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Building Supply Chain Resilience and Compliance

As a connected set of companies that form the link between individual component sources and a final product, the supply…

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Is This Your Year for the Final Upgrade?

After a decade of testing the waters in cloud deployments, more companies will shift their workloads to the cloud. Seeking…

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Quality and Innovation From Bench to Clinic – the Role of Data Integrity

According to a recent PwC survey of pharma CEOs, 35% consider strengthening innovation a top priority. At the same time,…

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