Information Management
OpenText Summit | Houston Energy 2024 summary & key takeaways
A deep dive into the future of energy operations with AI
Dynamic case management
Case management is not a new practice. Over a century ago, the healthcare industry was the first to adopt case management methodologies. In fact, it…
Rethinking information management
Over the last three decades, OpenText™ has been committed to delivering Enterprise Information Management (EIM) solutions to solve challenging business needs for our customers. But…
4 tips for tracking customer experience KPIs
Increasingly, companies are running the numbers and discovering that they ignore customer experience at their peril. It’s more cost-effective to keep the customers you have, compared to the effort needed to attract more. Some…
Gartner Magic Quadrant documents evolving content services landscape
Gartner has just published its annual assessments of the content services sector: 2020 Gartner Magic Quadrant for Content Services Platforms 2020 Gartner Critical Capabilities for Content Services Platforms The two…
Adapting old world solutions to new world problems
Organizations have shown incredible resilience in the face of the challenges of the COVID-19 pandemic. Businesses quickly implemented remote working, shifted to contactless customer engagement,…
Rethinking content management: Not business as usual
Technology makes business possible even when circumstances make it seem impossible. And a big part of succeeding is having up-to-date, cloud-based tools to manage your…
What’s new in OpenText Core Share and OpenText Core Signature 20.4
As part of OpenText™ Cloud Editions 20.4, OpenText™ Core Share and OpenText™ Core Signature, SaaS applications that facilitate secure content collaboration and e-signature, now include…
How change management, adapting and adoption became a daily task
COVID- 19 forced change on us quickly and dynamically. It took away our freedom to roam about, visit places and people, and be socially active. It also took away jobs, closed stores, medical…
Forrester: What to look for in cloud content management vendors
This blog is co-authored by Alison Clarke and Sandi Nelson. Having the right partners by your side is crucial as your organization digitally transforms for the…
E-signature: Why offering customers more choice is vital
More choice, more agility, and more flexibility. These are key requirements when selecting applications to keep your remote workforce productive. Organizations need to find new digital approaches, but they want to maintain control over what they select, ensuring the best…
Moving to the cloud doesn’t have to be all or nothing
This blog is co-authored by Alison Clarke and Sandi Nelson. The last thing any organization needs in 2020 is more disruption. Digital transformation, including a…
Forrester study finds cloud security fears unfounded
This blog is co-authored by Alison Clarke and Sandi Nelson. Organizations with major on-premises investments understandably have concerns about a wholesale shift to cloud content…
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