Enterprise Content Management

5 Reasons you Should Consider Decommissioning Your Legacy ERP System

What attracted your attention in the headline? The “5 reasons” or the fact that somebody would even want to decommission an…

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ECM Success in the Real World, Part 2: Email Management

Welcome to the second in a series of blogs highlighting real-world enterprises that have adopted innovative, new approaches to generating…

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Timeless Opportunity – Is There Such a Thing in our Ever-Changing World?

“What do you do with The Huggers? I have many of those!” “You hug them back! It’s simple, don’t fight…

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CEB TowerGroup Analysts Release new Research on Banking and ECM

Banking has had a long relationship with technology, with more than 90% of retail banking executives citing that they have…

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What’s New in ECM – It’s not What you Think

In our ever-evolving era, where technology (or even technology companies) can change quickly, the world can become a complex place.…

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It’s all About how you STaRT

While it may seem obvious, it is worth repeating that there is no such thing as a common learner. Generally…

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Follow That Car!

Has anyone noticed that things are speeding up? A week or so back, I visited London for a conference. I’d…

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Face-to-Face vs. Digital: Finding the Right Balance in Customer Experience is an Art

I like shopping at Nordstrom. No, I love shopping at Nordstrom. And it recently occurred to me that part of…

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The Benefits of a Customer-Centric Culture

Customer Experience can mean different things to different people. In the Marketing world, there’s a debate about whether a CMO…

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InfoArchive – From Information to Knowledge

Recently I traveled to Pleasanton to work with the InfoArchive team. I arrived late and checked into my hotel. While relaxing…

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ECM Success in the Real World, Part 1: Document Management

With everyone turning their attention back to work after enjoying the hazy days of summer, I thought it would be…

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Delivering Innovation in the First City of Innovation

In my opinion we couldn’t have picked a better city than Barcelona to host the return of the Momentum Conference…

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3 Reasons You Can’t Miss This Year’s Momentum Europe

It seems hard to believe, but October 31 is just a little more than a month away. Our team is…

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Striving for Operational Excellence in Europe

Over the past couple of years, we’ve written several posts regarding the emergence of operational excellence in the Energy industry.…

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Capture Evolves From the Mailroom to Enhance Customer Experience

It’s summer, but I’m thinking about the holidays later this year. When they roll around, I can’t wait to watch…

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The Innovation Bonanza – can you Harness it?

Everywhere I turn, I see innovations that are proving out how different our future will be – especially in the…

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Cloud Flexibility Gives Customers the Experience They Want

In today’s consumer market, great companies with high brand equity have one thing in common: they’re using digital innovation to…

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The Opportunity Ahead

Dell EMC agreement with OpenText – today, we are excited to share that we have reached a definitive agreement with…

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The Electric Impact of the Cloud, Have you Plugged in?

Have you ever considered, when switching on your coffee machine in the morning, where the electricity comes from? I’m guessing…

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Take the LEAP: be a Digital Trendsetter

Every year KMWorld, one of the world’s leading knowledge management, content management, and document management publications, evaluates in the industry…

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