Enterprise Content Management

General Data Protection Regulation (GDPR) – What is it and how Does it Impact Enterprise Information Management

In May 2016, a new EU Regulation and Directive was released to govern the protection of personal data, the General…

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How We’re Using Discovery Analytics to Solve GDPR Challenges

We’re still over a year away from General Data Protection Regulation’s (GDPR) “go live” date, but the sense of dread at…

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Excellence in Sales Order Entry – From Document to Digital

Sales orders, the documents with the odor of company success attached to them! Physical (or electronic) proof that your company…

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OpenText ApplicationXtender 8.1 SP1 is Here!

ApplicationXtender is now part of OpenText. Like you, we’ve always known that ApplicationXtender was a jewel within the Dell EMC…

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Webinar Outlines a Bright Future as OpenText and Documentum Come Together

On February 2, I had the good fortune to participate in a very interesting webinar hosted by AIIM. Inspired by…

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ECM that Works the Way You Do – Announcing eDOCS 16.1

It’s here and it’s shipping! OpenText is pleased to launch eDOCS 16.1 – overflowing with innovations for an increasingly secure, flexible…

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OpenText Completes its Acquisition of Dell EMC Enterprise Content Division, including Documentum

As many of you know, OpenText has recently completed on the previously announced acquisition of Dell EMC’s Enterprise Content Division,…

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Finding the Right Information in your Stockpiled Content

Where did that document go? If you’re like me, one of the most frustrating things in your workday is searching…

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Join us for a Special AIIM Webinar Discussing the OpenText Acquisition of Documentum and the Future of ECM

The deal is sealed! Today, OpenText announced that we’ve finalized our acquisition of Dell EMC’s Enterprise Content Division, including the Documentum…

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Why Lawyers are Adopting AI Faster Than You

When you think of bold, innovative users of transformational technology like artificial intelligence (AI), you naturally think: lawyers. It’s obvious,…

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2016 was a Year of Unprecedented Change for ECM. What’s in Store for 2017?

Happy 2017 from all of us at OpenText! Flipping the calendar is always an occasion for a few moments of…

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A Duty to Safeguard Client Content

We’ve all read the headlines. Security breaches continue to shock us for their magnitude and reach—from reports on hacking of…

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OpenText Named Leader in Five Functional Areas of new Gartner ECM Critical Capabilities Report

Last month, the highly respected analysts at Gartner released their 2016 Magic Quadrant for Enterprise Content Management. As I wrote…

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Inspiration for Financial Services Transformation, from IOT to Amazon

Disruption by its very nature is an agitator, but there is no reason it can’t be turned into inspiration. Let’s…

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ECM Success in the Real World, Part 3: Information Governance

If I were to pare it right down, there are only a handful of sure things when it comes to…

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20 Years and 3 Minutes: The Most Thought-Provoking Comments from Energy Industry Leaders

I admire leaders who make you think, long after their presentation or keynote is over. Here are three ideas I…

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Opening the Doors to Data: Make Sure Yours Aren’t Locked When Your Customers Call

Customer data once came in exclusively through the mailroom door, and while much of it still does, today multiple channels…

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Wrapping Up 2016

For many, this time of year is full of the hustle and bustle of the holidays, preparing for time with…

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Personalizing the Customer Experience is the Key to Success in 2017

As consumers, nothing is worse than a bad customer service experience. Most of us have experienced entering information in an…

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Customer Experience, Digital Transformation, and Commitment to the Success of our Partners

This is the time of year when we try to pause from our busy schedules and take some time for…

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