Business Process Management

The Importance of Client Lifecycle Management for Transaction Banking

In today’s competitive environment, financial services firms are faced with the challenge of maximizing revenue, reducing attrition, and maintaining customer…

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Guest Blog: Industry Analyst Neil Ward-Dutton Shares His Thoughts on BPM Trends

 1) Generation Y aka the Millennials: The networked generation place a great importance on communicating and sharing at each stage…

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Guest Blog: Industry Analyst Peter Schooff Shares His Thoughts on BPM Trends

Guest Blog Post by Peter Schooff, Managing Editor, BPM.com 1) Generation Y aka the Millennials: The networked generation place a…

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2020 Agenda: Are You Ready?™ – New Process Suite

The pace of business has accelerated. We’ve seen more change in the last 20 years than in the previous 100.…

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Guest Blog: Industry Analyst Bruce Silver Shares His Thoughts on BPM Trends

Guest Blog Post by Bruce Silver, Independent Industry Analyst – Bruce Silver Associates 1) Generation Y aka the Millennials: The…

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Guest Blog: Industry Analyst Maureen Fleming Shares Her Thoughts on BPM Trends

Guest Blog Post by Maureen Fleming, Program Vice President for IDC’s Business Process Management and Middleware 1) Generation Y aka…

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Eliminating Process Friction

The “Impedance Mismatch” In electronics, impedance is the measure of electrical resistance with an alternating current (AC). Think of it…

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Guest Blog: Industry Analyst Jim Sinur Shares His Thoughts on BPM Trends

Guest Blog Post by Jim Sinur , noted process expert and former Gartner analyst 1) Generation Y aka the Millennials:…

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How Business Process Management adds Value in Financial Services

Jim Sinur, Gartner Emeritus, shared his thoughts on BPM at our most recent EnterpriseWorld gathering. Jim is an accomplished author…

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The Four Biggest Trends Changing BPM

Business Process Management (BPM) is evolving faster than ever lately. Which is good considering how rapidly business needs and requirements…

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OpenText in the Spotlight: TSX and Innovation

On Thursday, October 31, I joined Ungad Chadda, Senior Vice President of the Toronto Stock Exchange, in the heart of…

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BPM is Bigger and Better this year at Enterprise World

Wow, Enterprise World 2013 is really shaping up nicely and I am very happy with the speakers we have secured,…

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How Knowledge Workers are Engaging with Information

By: Brian Wick, Director BPM Product Marketing, OpenText The way people engage with processes is changing. People are shifting toward…

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Finding Our Way with Digital Asset Management

by John Price [This article was also published in CMS Wire, 10/9/2013.] In one sense DAM is all over the…

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Information Right from the Source

Providing high degrees of customer service, while managing costs is a balancing act that is extremely difficult. Customers expect higher…

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The Value of Deployment Options

Submitted by Brian Wick on August 16, 2013 By Bernadette Nixon and Isam Alyousfi The announcement today that OpenText has…

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Supply Chain Symphony: Three Trends, One Prediction

 Each year at this time, supply chain geeks (and I use this term with great regard and affection) eagerly await…

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Building “Mini Cooper” apps: How ISVs use BPM PaaS to buildSmart Process Applications

In a previous blog you may recall that I described how the cloud is a catalyst for innovation and differentiation…

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Social BPM and Smart Process Apps Are Improving Productivity for All Process Participants

Submitted by Derek Weeks on June 6, 2013 OpenText: OpenText recently contributed a chapter “How Social Technologies Enhance the BPM…

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Cloud: the catalyst for innovation through mass customisation in IT

Part I – How BPM platforms help enterprises to capitalise on the cloud If you believe that cloud equals cost…

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