Business Process Management

Forget the Oscars, Tata Motors Won a Bigger Award in Mumbai

Last week I had the pleasure of attending our Innovation Tour event in Mumbai, the first leg of a multi-city tour…

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Regulatory Matters: The Year Ahead in Life Sciences

As I began to write this article to prognosticate on the year ahead, I recalled a Ladies’ Home Journal article…

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Top 5 ECM Activities at Enterprise World

Enterprise World brings people together and sparks off planned and unplanned opportunities. It’s a place where new acquaintances, friends and…

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Choosing the right fax server: Production Faxing and Application Integrations

Production Faxing If you have identified a business process or workflow involving faxes that are generated “automatically” (typically without human…

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Choosing the right fax server: What is the business need?

Many organizations begin their quest to implement a fax server based on a business need that is driving the project.…

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Breaking Bad: How technology is changing Media & Entertainment

Inspired by the upcoming Emmy awards broadcast, and with a nod to last year’s awesome Best Drama winner Breaking Bad,…

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Making ECM Easy: Accelerate User Adoption and Productivity

Realizing your new ECM’s projected Return on Investment—and other Information Governance benefits—is very dependent on how quickly your users start…

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Top Four Ways to Make the BPM Business Case to IT Stakeholders

Does anyone know the challenges, requirements, and issues you face in your job better than you do? Who better understands…

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5 Ways to Enable Differentiation in Transaction Banking

Differentiate or die. This is a key business and marketing principle. This provocative phrase reminds us that the Natural Laws…

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What if you could reduce the time to launch new services from months to weeks?

 Your business needs are changing constantly and if you don’t have solutions in place to increase agility and flexibility,…

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Customer Experience is not only Marketing’s responsibility

Business Processes gives power to Customer Experience Let me give you an example of how you might want to integrate…

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Getting the Most from Your B2B Network

Two weeks ago I was on a Eurostar train bound for Brussels. I was attending the 122nd EDIFICE plenary, a…

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Supply Chain Soul

When you think soul, what comes to mind? For me it’s the Queen of Soul, Aretha Franklin – but there’s…

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PBS Adopts OpenText Media Management

A major press announcement at the NAB Show in Las Vegas, “PBS Adopts OpenText Media Management to Support Range of…

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Guest Blog: Evan Quinn, Research Director – Enterprise Management Associates

Guest Blog Post by Evan Quinn, Research Director – Enterprise Management Associates How quickly are organizations deploying new applications to…

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The Importance of Client Lifecycle Management for Transaction Banking

In today’s competitive environment, financial services firms are faced with the challenge of maximizing revenue, reducing attrition, and maintaining customer…

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Guest Blog: Industry Analyst Neil Ward-Dutton Shares His Thoughts on BPM Trends

 1) Generation Y aka the Millennials: The networked generation place a great importance on communicating and sharing at each stage…

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Guest Blog: Industry Analyst Peter Schooff Shares His Thoughts on BPM Trends

Guest Blog Post by Peter Schooff, Managing Editor, BPM.com 1) Generation Y aka the Millennials: The networked generation place a…

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Guest Blog: Industry Analyst Bruce Silver Shares His Thoughts on BPM Trends

Guest Blog Post by Bruce Silver, Independent Industry Analyst – Bruce Silver Associates 1) Generation Y aka the Millennials: The…

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2020 Agenda: Are You Ready?™

The pace of business has accelerated. We’ve seen more change in the last 20 years than in the previous 100.…

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