Business Process Management

Wholesale Banking: The Drivers Behind Digital Channels

I use a tablet computer for many aspects of my daily life: paying bills, online shopping, social networking and entertainment.…

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Treat Contract Management as a Strategic Business Process

It is well accepted that contracts are at the crux of every business, and the value delivered by underlying contract…

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Infusing the Supply Chain with Analytics

The strategic use of supply chain information is a key driver of competitive advantage in the Digital-First World. Once a…

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Apple Watch Validates the Power of Analytics

  The Apple Watch is not only the company’s foray into the smartwatch and wearable technology space, but it also…

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Contract Center: The Hat-Trick of Business Value

A “hat-trick” is something good that happens in threes, typically three scores in a single game in hockey, soccer (football…

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Forget the Oscars, Tata Motors Won a Bigger Award in Mumbai

Last week I had the pleasure of attending our Innovation Tour event in Mumbai, the first leg of a multi-city tour…

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Regulatory Matters: The Year Ahead in Life Sciences

As I began to write this article to prognosticate on the year ahead, I recalled a Ladies’ Home Journal article…

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Top 5 ECM Activities at Enterprise World

Enterprise World brings people together and sparks off planned and unplanned opportunities. It’s a place where new acquaintances, friends and…

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Choosing the right fax server: Production Faxing and Application Integrations

Production Faxing If you have identified a business process or workflow involving faxes that are generated “automatically” (typically without human…

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Choosing the right fax server: What is the business need?

Many organizations begin their quest to implement a fax server based on a business need that is driving the project.…

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Breaking Bad: How technology is changing Media & Entertainment

Inspired by the upcoming Emmy awards broadcast, and with a nod to last year’s awesome Best Drama winner Breaking Bad,…

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Making ECM Easy: Accelerate User Adoption and Productivity

Realizing your new ECM’s projected Return on Investment—and other Information Governance benefits—is very dependent on how quickly your users start…

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Top Four Ways to Make the BPM Business Case to IT Stakeholders

Does anyone know the challenges, requirements, and issues you face in your job better than you do? Who better understands…

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5 Ways to Enable Differentiation in Transaction Banking

Differentiate or die. This is a key business and marketing principle. This provocative phrase reminds us that the Natural Laws…

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What if you could reduce the time to launch new services from months to weeks?

 Your business needs are changing constantly and if you don’t have solutions in place to increase agility and flexibility,…

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Customer Experience is not only Marketing’s responsibility

Business Processes gives power to Customer Experience Let me give you an example of how you might want to integrate…

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Getting the Most from Your B2B Network

Two weeks ago I was on a Eurostar train bound for Brussels. I was attending the 122nd EDIFICE plenary, a…

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Supply Chain Soul

When you think soul, what comes to mind? For me it’s the Queen of Soul, Aretha Franklin – but there’s…

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PBS Adopts OpenText Media Management

A major press announcement at the NAB Show in Las Vegas, “PBS Adopts OpenText Media Management to Support Range of…

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Guest Blog: Evan Quinn, Research Director – Enterprise Management Associates

Guest Blog Post by Evan Quinn, Research Director – Enterprise Management Associates How quickly are organizations deploying new applications to…

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