Industries
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Customer experience in Financial Services
In a recent blog, I wrote about the increasing prominence of AI in financial services. It’s one of the areas…
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6 great reasons why manufacturers should attend Enterprise World 2018
My CEO recently pointed out that current research predicts that by 2020, 60% of plant floor workers will work alongside…
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Snohomish County Public Utility District leverages OpenText to power content generation and management
How do you successfully achieve a true enterprise-wide information governance strategy? For SnoPUD, the answer was to leverage key solutions…
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Event oriented customer experience
In my previous blog, I took a look at some of the major areas Financial Services needs to address to…
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The importance of contextual diversity in Technology Assisted Review
How do you know what you don’t know? This is a classic problem when searching a large volume of documents…
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The Life Sciences MLR process
Medical Legal Review (MLR) has always been one of the most challenging and complex aspects of the marketing production process…
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Digital transformation in retail
Last month, Target announced its latest figures that showed a remarkable turnaround from the same time the year before. The…
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Auto parts manufacturer uses OpenText Analytics Suite to gain competitive edge
How can a business make its operations more agile to quickly react to changing client demands or competitors’ offerings? As…
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Five steps to better oversight and control of eDiscovery spend
What’s in your legal data warehouse? Don’t know? Or don’t have one? If you work at a law firm, there’s…
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The 4 key capabilities of DAM platforms for manufacturers
In my last blog, I took a look at Digital Asset Management (DAM) and how manufacturers can use this technology…
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Optimism and Opportunity in Life Sciences: Thinking back and looking forward
Never have those words rung as true as today. Constant, ever-accelerating change has become the new normal in every walk…
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Is customer engagement the answer to the ‘existential threat’ facing Utility companies?
Enhanced customer engagement was shown to be the top outcome that UK Utility companies looked for from their digital transformation…
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GDPR. Forget bitcoin, data is the new currency of retail
On May 25, 2018, the new EU data privacy regulation, known as the General Data Protection Regulation (GDPR), comes into…
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Analytics and AI. The rise of the data-driven manufacturer
Times are tough. Global economic growth for the manufacturing sector is slow with few signs of recovery. Companies have worked…
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The Digital Core: Powering efficiency and innovation for the Utilities industry
As we embark on our Innovation Tour 2018, I’m reminded of a prediction from Gartner. In 2015, the firm suggested…
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IT modernization in Government
IT modernization has always been high on the agenda of government CIOs. Following the Modernizing Government Technology Act becoming law,…
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Moving towards transparency – Implementing the EU Clinical Trials Regulation
In a previous blog I looked at the EU adoption of the ISO Identification of Medicinal Products (IDMP). I mentioned…
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What will be the effect of Brexit in the manufacturing industry?
Last year, the UK government said that it had conducted no sectorial impact assessments of the UK’s withdrawal from the…
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Traditional records management isn’t working for government – or anybody else
Government agencies at all levels are realizing traditional records management practices are insufficient and ineffective in a digital world. Why?…
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AI is poised to transform Legal
Much has been written about predictions that lawyers will lose their jobs to Artificial Intelligence (AI). At OpenText™, we approach…
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