Government & Public Sector
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Smoothing the path for Public Sector grant making
Late in 2019, the U.S. government introduced the Grant Reporting Efficiency and Agreements Transparency (GREAT) Act to modernize grant reporting…
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And the category is … seamless digital experience
As the new Industry Strategist for the U.S. Public Sector at OpenText™, I want to bring you some insights that…
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The big challenges in wide-scale government cloud adoption
While public clouds offer a breadth of benefits such as cost savings, scalability, and flexibility, many government entities are hesitant…
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Building on a vision with focus
Many countries, including the UAE, Saudi Arabia and China, have launched ambitious ‘Vision’ programs aimed at dramatic societal and economic…
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The ‘low code revolution’ is improving service delivery in Public Sector
In 2020, five years worth of digital adoption for citizens and businesses happened in about eight weeks. Government agencies worldwide…
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Are your citizens paying a time tax?
When was the last time you tried to get something done at your local, state or federal government agency? Did…
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Three MDR strategies for government CISOs to quickly detect and respond to threats
The US President’s Cybersecurity Executive Order, released in May 2021, outlines “the persistent and increasingly sophisticated malicious cyber campaigns that…
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Digital transformation in the Public Sector needs to be people-centric
Information technology is now central to the public sector – that statement is true of any body, local or national, that provides public…
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Every individual interaction is the one that matters
According to McKinsey, around 80 percent of government efforts to transform performance don’t fully meet their objectives. However, the consultancy…
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Governments get cloud confident — and strategic
Adoption hasn’t happened overnight, but the cloud is earning its keep among government agencies, slowly but surely. More than a…
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The future of public services must be data-driven
Over the past 15 months, the global pandemic shone a spotlight on the role of data in the public sector.…
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Delivering outstanding citizen experience in a post-COVID world
Public-sector organizations around the world have made significant progress in improving interactions with their citizen customers by modernizing their infrastructure…
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After SolarWinds, worldwide governments can trust no one
The effects of the SolarWinds attack will be felt for a long time, and will ripple far beyond the government…
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COVID-19 exposed the digital divide
The City of Toronto is a pioneer when it comes to smart cities. However, the pandemic highlighted the “digital divide”…
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10 technology trends for the public sector in 2021
2020 was the year that no one could have foreseen, but for the public sector it demonstrated the requirement for incredible resilience and flexibility. It had to quickly…
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Why innovation must be the new reality for government IT from January 2021
It’s almost ten years since the failed launch of healthcare.gov. This event served to cruelly expose what medium.com described as ‘an archaic, hodgepodge system of…
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The key to delivering digital government services
In September 2020, the UK government’s Digital Secretary Oliver Dowden launched the National Data Strategy, putting data at the heart…
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Is cloud the silver lining for government?
In a recent podcast, Matthew Cornelius, Executive Director of the Alliance for Digital Innovation (ADI), told me that Covid-19 had…
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Key public sector trends as the world emerges from COVID-19
In January, I made some predictions about what would happen in government tech this year. That was before the global…
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Transforming Public Sector employees to the digital home office
At the start of 2020, we saw entire workforces transition to home working due to the COVID-19 pandemic. And for many Public Sector agencies that rely on paper processes for their day to day operations, the…
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