Government & Public Sector
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What’s holding up digital contact tracing?
In May, Norway became one of the latest countries to abandon its COVID-19 contract-tracing app amid data privacy concerns. As…
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A new way of working reduces delays and eases suffering
With a commitment to social transformation, the South African Department of Social Development (DSD) endeavors to provide a better life…
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Necessity drives innovation in public sector
As COVID-19 has swept the globe, it has sent many public sector organizations into crisis mode. The response from government agencies…
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Waikato Regional Council builds a sustainable future with digital technologies
The longest river in New Zealand, the Waikato River runs through the North Island and empties into the Tasman Sea.…
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Q&A Podcast with President of OpenText US Public Sector Karen Terrell
In April 2020, OpenText™ announced the establishment of a new US Public Sector group within our organization. This group brings…
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Ransomware attacks puts focus on cyber resilience for the public sector
It’s difficult to believe that criminals would use the COVID-19 pandemic as an opportunity for a fresh round of cyber…
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Engaging citizens in new and innovative ways
Around the world, constituents expect a digital experience that allows them to interact, engage and transact with their government anytime,…
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How to accelerate the Future of Work in Government
Recent requirements to stay at home due to COVID-19 have highlighted the importance of digital transformation in the public sector.…
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Four technology predictions for public sector in 2020
With the investment in technology and personnel training we are currently seeing, 2020 will be a year of reckoning for…
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Is IoT undermining our reasonable expectation of privacy?
In the US, the concept of the ‘reasonable expectation of privacy’ came about when the police were considered to have…
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7 ways that IoT is transforming law enforcement
In January, Richard Dabate told police that someone broke into his house and killed his wife, but his wife’s Fitbit…
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How AI is helping to rethink citizen services
Everyone knows what it’s like to deal with a government contact center: listening to recorded messages and being pushed from…
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Open Government revolves around accountability and citizen engagement
This month marks the 6th Open Government Partnership (OGP) Global Summit, taking place in Ottawa, Canada, from May 29-31st, 2019.…
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Industry Guide to Public Sector: What’s driving digital transformation in government?
Technology is rapidly changing how public sector organizations work and serve citizens. Those governments that make strategic decisions to embrace…
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Global governments have their eye on Artificial Intelligence
Governments are drowning in data. Enterprise applications, the Internet of Things, social media, and digital citizen services are generating vast…
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2019 technology trends driving IT modernization in the Public Sector
In 2018, technology played a critical role in government as the public sector experienced rapid disruption in its IT systems and…
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Four key elements to a digital government technology platform
Within public sector organizations around the world, operations and maintenance costs for legacy systems continue to consume a disproportionate percentage…
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Why the US Government eInvoicing mandate is positive for business
Last year, the Office of Management and Budget (OMB) backed up its 2015 government eInvoicing mandate with a memo instructing…
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IT modernization in Government
IT modernization has always been high on the agenda of government CIOs. Following the Modernizing Government Technology Act becoming law,…
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Traditional records management isn’t working for government – or anybody else
Government agencies at all levels are realizing traditional records management practices are insufficient and ineffective in a digital world. Why?…
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