Banking
-
Be a digital bank, don’t just look like one
There’s a stark truth in banking: the better your customer experience, the more successful you will be. Recently, McKinsey found…
Read more -
The hybrid career space between business and technology
Christine Cole is a leader, a food lover and a connector of people. She’s also the Director and Product Suite…
Read more -
Employee experience drives customer experience
The 2019 Financial Brand report showed that ‘removing friction from the customer journey’ is one of the key priorities within…
Read more -
Industry Guide to Financial Services: What’s driving digital transformation across financial services institutions?
To compete and succeed in today’s fast-changing business climate, banks, insurance companies and other financial services institutions (FSIs) need to…
Read more -
Achieving digital transformation in the insurance industry
Research has consistently shown that senior management within the insurance sector think digital transformation is critical to their business. While…
Read more -
Leading life insurer in India turns to OpenText for enterprise-wide digital transformation
How does a progressive life insurer absorb rapid growth while maintaining a dynamic experience for its customers? As one of…
Read more -
Pulling an Uber: Customer experience in Financial Services
Brands like Velcro and Kleenex have become so much a part of people’s lives that they are now used as…
Read more -
AI in Financial Services is growing, but there’s a way to go
It’s funny how the world works. We recently wrote a blog on how AI in Financial Services can improve customer…
Read more -
A time of reflection: Five tips for Financial Services in 2019
The New Year is upon us, and with it come new challenges and opportunities for the Financial Services industry. The…
Read more -
If I receive one more irrelevant voucher…
It seems that every week companies are trying to secure my loyalty with great discounts and vouchers. They would be…
Read more -
OpenText STP Financial Hub revolutionizes workflows in the Financial Services sector
It’s been a busy 2018 here on our OpenText™ Straight Through Processing (STP) for Securities (STP Financial Hub) platform, with many…
Read more -
Why the virtual bank branch delivers the best of both worlds
There is a new trend transforming the retail bank that’s beginning to have an even greater impact: the virtual branch.…
Read more -
Five benefits of eDiscovery software for Financial Services
Financial Service organizations are among the most highly regulated industries and routinely face a myriad of compliance and administrative proceedings.…
Read more -
Give the people what they want: Better financial product recommendations
One of the big advantages of doing business in a digital world is being able to make use of the…
Read more -
Customer experience in Financial Services
In a recent blog, I wrote about the increasing prominence of AI in financial services. It’s one of the areas…
Read more -
5 Ways to Enable Differentiation in Transaction Banking
Differentiate or die. This is a key business and marketing principle. This provocative phrase reminds us that the Natural Laws…
Read more -
SWIFT Services Vendor Selection Checklist
More and more corporate treasury organizations are considering SWIFT services to route payment instructions or collect account statements from their…
Read more
