Banking & Insurance
-
Three use cases for cloud fax in financial services
Fax is so secure that faxed documents and signatures are recognized in the courts as being legally binding. It stands to reason, then, that fax would…
Read more » -
Banking must improve digital experiences across the customer journey
COVID-19 accelerated digital transformation across every industry sector. New research shows that digital transformation and providing positive customer experiences are the top two…
Read more » -
Key financial services trends as the world emerges from COVID-19
In January, I wrote a predictions blog that said the priorities of the financial services industry would not change greatly over the next 12 months! Of course, no…
Read more » -
Friend or foe? Data interoperability key to trust in payments
At an exclusive roundtable sponsored by OpenText and hosted by Finextra, leaders from the world of finance and payments came together,…
Read more » -
Millennial perspective on driving innovation and mentorship
Deep in digital transformation, the insurance industry must lean into the future to meet the needs of a modern workforce…
Read more » -
Nurturing relationships while working remotely
In the midst of media reports of job cuts and business closures, the Bank of America has just announced the…
Read more » -
Why trusted advice is vital in uncertain times
There’s a danger that writing a blog focused on the current Coronavirus outbreak could be seen as a cynical marketing…
Read more » -
The state of AI and information readiness in banking
According to a new report on the global banking industry from Finextra, 45% of retail banks say they can onboard a…
Read more » -
Information Advantage for Financial Services in 2020
It’s that time again when we look ahead to the year to come. For 2020, we’re going to see financial…
Read more » -
TORA Trading is bullish on data analytics and reporting solution from OpenText
Offering an enduring piece of financial advice, Benjamin Franklin once wrote, “An investment in knowledge pays the best interest.” This…
Read more » -
Striking a balance between security and usability of sensitive data
Last year, the number of personal records exposed by cyber attacks on the financial services industry was an incredible 446,575,334…
Read more » -
Be a digital bank, don’t just look like one
There’s a stark truth in banking: the better your customer experience, the more successful you will be. Recently, McKinsey found…
Read more » -
The hybrid career space between business and technology
Christine Cole is a leader, a food lover and a connector of people. She’s also the Director and Product Suite…
Read more » -
Employee experience drives customer experience
The 2019 Financial Brand report showed that ‘removing friction from the customer journey’ is one of the key priorities within…
Read more » -
Industry Guide to Financial Services: What’s driving digital transformation across financial services institutions?
To compete and succeed in today’s fast-changing business climate, banks, insurance companies and other financial services institutions (FSIs) need to…
Read more » -
Achieving digital transformation in the insurance industry
Research has consistently shown that senior management within the insurance sector think digital transformation is critical to their business. While…
Read more » -
Leading life insurer in India turns to OpenText for enterprise-wide digital transformation
How does a progressive life insurer absorb rapid growth while maintaining a dynamic experience for its customers? As one of…
Read more » -
Pulling an Uber: Customer experience in Financial Services
Brands like Velcro and Kleenex have become so much a part of people’s lives that they are now used as…
Read more » -
AI in Financial Services is growing, but there’s a way to go
It’s funny how the world works. We recently wrote a blog on how AI in Financial Services can improve customer…
Read more » -
A time of reflection: Five tips for Financial Services in 2019
The New Year is upon us, and with it come new challenges and opportunities for the Financial Services industry. The…
Read more »
- 1
- 2