Digital Transformation

Life Sciences: Information is the Next Big Thing

Before the digital era, the Life Sciences industry was all about the “next big thing” – the next drug, the…

Read More »

It Takes a Team to Win it all

Last week, the Chicago Cubs ended a 108-year MLB championship drought by winning one of the most exciting games in…

Read More »

OpenText Experience Suite Adds Functionality to Support the Customer Lifecycle

The latest release of OpenText™ Experience Suite tackles the challenges of digital transformation to deliver a continuous real and effective…

Read More »

EP1: Enhancing OpenText Release 16—from Engagement to Insight

Today, we announced the availability of Release 16 Enhancement Pack 1 (EP1)—the first in a series of enhancements to the…

Read More »

Three Pillars of Digital Transformation – Efficiency, Usability and Insight

In my previous blog, It’s Not About the Pill. It’s About the Patient, I asked if digital transformation was just…

Read More »

The Grace Hopper Celebration of Women in Computing

Did you know Hollywood legend Hedy Lamarr played a key role in the invention of spread-spectrum technology? Like many women…

Read More »

The Redefined Customer Journey – Remove System Friction

The customer journey is being redefined in the digital age from a linear process to an ongoing loop of BUY…

Read More »

Do You Know What You Don’t Know About Your Content?

How can you read 174 Newspapers a day? Seems like an impossible task, yet according to one study that is…

Read More »

Follow That Car!

Has anyone noticed that things are speeding up? A week or so back, I visited London for a conference. I’d…

Read More »

Customer Success, One Job at a Time

Happy Customer Experience Day! Did you get an Outlook reminder? Maybe a Facebook notification? Probably not. But it’s an important…

Read More »

Hidden in the Information: Success with Advanced Analytics

In today’s world, information is all around us. And, hidden in that Information is the key to both understanding your customers…

Read More »

With Cognitive Computing, Johnny Five is Alive… or at Least he Will be!

Have you ever wanted your own robot advisor? Well according to a new OpenTextVoice article on Forbes.com, your very own…

Read More »

OpenText and AmerisourceBergen Develop Superior B2B Customer Experience

For your convenience, you can either listen to the Podcast below, or read the transcription in this blog. Complex Processes Simplified…

Read More »

Light The Night: My Story – Shama Jawaid

While OpenText spends a lot of time focused on the digital transformation happening, we sometimes need to address the transformations…

Read More »

Five Factors That Are Driving the Changing Publishing Landscape

From scrolls to print, from hardback to paperbacks, from broadsheets to tabloids, and from print to digital, the world of…

Read More »

Customer Journey Redefined – The Departmental View

The customer journey is being redefined in the digital age from a linear process to an ongoing loop of BUY…

Read More »

The Future of Information: BPM – Creating Digital Business Processes

When information is harnessed, organizations can reach maximum levels of efficiency, impact, and value. But in order to take advantage…

Read More »

The Future of Information: It’s Time to Rethink ECM

ECM has evolved. It’s about more than just information governance. A new way to work means that ECM should foster…

Read More »

Yes, We Really Mean Change – Case Study in Digital Transformation

When I think of digital transformation, two quotes come to mind: “the light bulb was not invented by continuously improving…

Read More »

The Future of Information: OpenText Release 16 – Robust Information Security

As the economy moves online, businesses are become more vulnerable to cyberattacks. The list of casualties grows every day, with…

Read More »