Having worn the hat for marketing, business development, channel managementand sales over the last 15 years, I thought I’d try a little change in myheadgear and borrow the hat of a CIO…..if only for this blog.
According to Gartner (Market Trends:Multienterprise/B2B Infrastructure Market, Worldwide, 2010-2015, 1Q11Update. Published 10th Feb 2011), “Integration is no longera project between two applications. It is a cross-company and between-companydiscipline that increasingly involves all of an organisation’s applications,external business partners and cloud services.”
We live in a world where global markets and global companies are the norm. Asa result, advancements and evolution in technology are necessary to effectivelysupport business needs and processes across regions and countries. The mobileworkforce has grown rapidly and will continue to grow. The ability to exchange information securely and instantaneously via anyplatform, anytime, anywhere and using any file format is paramount to thesuccess of any global company.
So while our workforce needs to be everywhere and our information iseverywhere, how do we bring everyone closer together?
This is where an effective information exchange strategy can help extendcentral corporate policies, processes, and requirements across a widely spreadworkforce. This allows enterprises to offer more consistent levels of serviceand support to customers, and encourages effective collaboration with vendors. Afew considerations in particular are vital to designing the right informationexchange strategy:
- Managing exponential growth of information: Businesses mustcollect, collate and share an increasing amount of data and information.
- Security and data sovereignty: CIOs are grappling with anincreasing need to manage and exchange information. Meanwhile, data privacy,security and compliance regulations are getting more stringent.
- Flexibility: To remain competitive, businesses need to beagile and responsive and make the right (or best) decisions. A CIO’s ability togather, store, retrieve and share relevant data easily and effectively is vitalto addressing this need.
- Scalability & simplicity: Marketplace and customerneeds continue to grow and change. CIOs need to consider technology solutionsthat are simple to deploy and manage, and that scale easily to meet with growthand changes.
To learn about OpenText products and services designed to help enterprisesremain agile and effective in a global economy, click here.
Are you a CIO tasked with responding effectively to a mobile workforce in aglobal economy? Please feel free to leave a comment–I’d love to hear yourthoughts!