Tami May
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Customer Experience
How you communicate with your customers has changed for good
The last 6 months have changed the way we all communicate – with friends, with family, with colleagues. This shift…
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Customer Experience
Celebrating 20 years of excellence
2020 marks the 20th anniversary of OpenTextTM Exstream. It is hard to believe that the market-leading Customer Communications Management (CCM)…
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Technologies
OpenText named a 2018 CCM Leader in new Aspire Leaderboard
Most everyone agrees that providing a superior customer experience is a strategic imperative for enterprises across many industries. Numerous studies…
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Technologies
Creating remarkable customer experiences
What makes an interaction, a communication, a purchase, or any other kind of customer experience we have in our daily…
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Technologies
Customer experience as a catalyst for digital transformation
With 63% of Financial Services organizations either planning or formally engaged in digital transformation initiatives, how does a financial brand…
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Technologies
OpenText Positioned as a Leader Again in 2017 Gartner Magic Quadrant for Customer Communications Management (CCM) Software
Gartner recently published its 2017 Customer Communications Management Software Magic Quadrant, with OpenText positioned as a Leader in this report.…
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