Tami May

Tami has over 20 years of marketing experience at Fortune 500 companies like IBM and Hewlett-Packard, and start-ups such as DataBeam and Digital Freight. Her experience includes a wide range of strategic marketing and communications initiatives. Follow her blog on customer engagement trends, CX, and the impact of millennials in business.

Customer Experience

Tami MayJanuary 8, 2021

Evolving customer communications

Targeted customer communications are a powerful way to increase engagement and build brand loyalty. Done poorly, they’re also an effective way to drive your…
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Customer Experience

Tami MayMay 26, 2020

How you communicate with your customers has changed for good

The last 6 months have changed the way we all communicate – with friends, with family, with colleagues. This shift…
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Customer Experience

Tami MayFebruary 27, 2020

Celebrating 20 years of excellence

2020 marks the 20th anniversary of OpenTextTM Exstream. It is hard to believe that the market-leading Customer Communications Management (CCM)…
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Technologies

Tami MayJune 1, 2018

OpenText named a 2018 CCM Leader in new Aspire Leaderboard

Most everyone agrees that providing a superior customer experience is a strategic imperative for enterprises across many industries. Numerous studies…
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Technologies

Tami MayApril 2, 2018

Creating remarkable customer experiences

What makes an interaction, a communication, a purchase, or any other kind of customer experience we have in our daily…
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Technologies

Tami MayMarch 15, 2018

Customer experience as a catalyst for digital transformation

With 63% of Financial Services organizations either planning or formally engaged in digital transformation initiatives, how does a financial brand…
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Technologies

Tami MayFebruary 28, 2017

OpenText Positioned as a Leader Again in 2017 Gartner Magic Quadrant for Customer Communications Management (CCM) Software

Gartner recently published its 2017 Customer Communications Management Software Magic Quadrant, with OpenText positioned as a Leader in this report.…
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