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Robin Carder

Working in the ecosystem team at OpenText I am passionate about connecting with Salesforce and customers so that everyone wins. I’ve spent over 15 years consulting with OpenText customers on projects and post deployment options so my blogs will be down to earth! You can expect to read news on shared events, great customer stories and my view on how to make great friends with OpenText and Salesforce.

What is a customer information management system?

Modern work is changing how sales teams operate and how customers expect to interact with them. To achieve operational excellence, sales teams need a complete,…

October 18, 2023 4 minute read
Optimize customer relationship management

Optimize customer relationship management

With Sales teams toggling between in-office and remote locations, working smarter and more efficiently has never been more important. To provide on-point and personalized sales…

5 minute read

What is a customer information management system?

What is a customer information management system?

Modern work is changing how sales teams operate and how customers expect to interact with them. To achieve operational excellence, sales teams need a complete,…

4 minute read

3 ways to extend Salesforce for a true omnichannel customer experience

3 ways to extend Salesforce for a true omnichannel customer experience

Customers are empowered by voices, choices, and devices. They want what they want, where they want it and when they want it. With so many…

1 minute read

Introducing OpenText Media Management Connector for Salesforce Marketing Cloud Release 16 EP7

Introducing OpenText Media Management Connector for Salesforce Marketing Cloud Release 16 EP7

Enterprise Digital Asset Management (DAM) solutions promote a “create once, re-use often” culture for media assets. Now you can deliver that vision from within the…

2 minute read

Transforming customer experience with OpenText and Salesforce

Transforming customer experience with OpenText and Salesforce

The summer of 2019 sees our product relationship with Salesforce® take a giant step forward. We are strengthening our OpenText™ solutions for customer experience to…

3 minute read

Five reasons to choose OpenText Exstream for Salesforce

Five reasons to choose OpenText Exstream for Salesforce

OpenText Exstream™ has consistently been recognized by analysts as a leader in the Customer Communications Management (CCM) space for over 10 years. Indeed, OpenText™ was…

3 minute read

OpenText Extended ECM for Salesforce: The missing piece of the jigsaw

OpenText Extended ECM for Salesforce: The missing piece of the jigsaw

If your organization has an ERP system (like SAP® or Oracle®) implemented for certain processes; and you are utilizing Salesforce® within your selling and support…

3 minute read

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