Robin Carder

Working in the ecosystem team at OpenText I am passionate about connecting with Salesforce and customers so that everyone wins. I've spent over 15 years consulting with OpenText customers on projects and post deployment options so my blogs will be down to earth! You can expect to read news on shared events, great customer stories and my view on how to make great friends with OpenText and Salesforce.

Sales

Robin CarderOctober 18, 2023

What is a customer information management system?

Modern work is changing how sales teams operate and how customers expect to interact with them. To achieve operational excellence,…
Read more
Sales

Robin CarderMay 17, 2023

Optimize customer relationship management

With Sales teams toggling between in-office and remote locations, working smarter and more efficiently has never been more important. To…
Read more
Customer Experience

Robin CarderMarch 10, 2020

3 ways to extend Salesforce for a true omnichannel customer experience

Customers are empowered by voices, choices, and devices. They want what they want, where they want it and when they…
Read more
Partners

Robin CarderNovember 12, 2019

Introducing OpenText Media Management Connector for Salesforce Marketing Cloud Release 16 EP7

Enterprise Digital Asset Management (DAM) solutions promote a “create once, re-use often” culture for media assets. Now you can deliver…
Read more
Customer Experience

Robin CarderJuly 10, 2019

Transforming customer experience with OpenText and Salesforce

The summer of 2019 sees our product relationship with Salesforce® take a giant step forward. We are strengthening our OpenText™…
Read more
Cloud

Robin CarderDecember 13, 2018

Five reasons to choose OpenText Exstream for Salesforce

OpenText Exstream™ has consistently been recognized by analysts as a leader in the Customer Communications Management (CCM) space for over…
Read more
Content Services

Robin CarderApril 11, 2018

OpenText Extended ECM for Salesforce: The missing piece of the jigsaw

If your organization has an ERP system (like SAP® or Oracle®) implemented for certain processes; and you are utilizing Salesforce®…
Read more