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Michael Pott

Michael is a senior product marketing manager for ITSM, SMAX, and Service Manager. For almost 30 years he has been helping IT executives and practitioners with thought-provoking impulses for innovative approaches to IT management.

What’s new in OpenText SMAX

OpenTextTM Service Management Automation X (SMAX) is a SaaS service desk, ITSM, and ESM software. Based on embedded machine learning and analytics, SMAX delivers a…

September 29, 2023 2 minute read

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