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Product Updates
Boost agility by unifying content and data for true omnichannel experiences
Post-pandemic, companies are still looking for magic agility beans to keep up with the breakneck pace of digital transformation. Executives…
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Customer Experience
Customer experience vs. customer engagement
Imagine you have an annual budget of $50,000. Do you spend it all on customer experience or customer engagement? The…
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Customer Experience
Are we there yet?
Everyone who has taken a long road trip with children has heard that incessant question from the back seat: “Are…
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Customer Experience
Introducing OpenText Core Experience Insights
According to Forrester Research, 63% of marketers use some sort of journey mapping. Yet customer journeys are more complex than…
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Customer Experience
Editorial Judgement
For anyone who writes, an editor helps make the final product better. A good editor is not just spell-check and…
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Customer Experience
The decline and regeneration of print news publishing
As online news sources become increasingly available to anyone with a smart device, we continue to see the decline of…
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