Jonathan Agger

Jonathan is a Product Marketing Director for OpenText Customer Experience Management (CEM) and Customer Communications Management (CCM).
Customer Experience Management

Is Cloud-Based CCM Right for you?

Market analyst firm KeyPoint Intelligence (formerly known as InfoTrends), in reporting on Customer Engagement Technologies State of the Market 2016,…

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Customer Experience Management

Advocacy: The Bridge between Selling & Buying

The impact of the Internet and rise of social media is fueling a customer revolution in both B2C and B2B…

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