Denise Douglas

Denise is a product marketer. She writes about customer experience management, marketing technology, and web optimization.
Customer Experience Management

Personalize Wisely: The Do’s and Don’ts of Personalization

Do you know the best approach to personalizing your digital experiences? While personalization has been a top priority for many…

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Customer Experience Management

Ovum Names OpenText as a Leader in Web Experience Management

The research and analysis firm Ovum has released a report naming two OpenText products as leaders in web experience management…

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Customer Experience Management

When Personalization Backfires

A colleague of mine recently shared a story from The New York Times about a woman who signed up for an…

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Customer Experience Management

Girl Interrupted. A Story of Relentless Marketing Artificial Intelligence

Bzzzt. Bzzzzzzzt. In my hotel room after three days of marketing conference sessions, an after party, and a bonus Cirque…

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Customer Experience Management

Before you pay an Agency $5 million for a Brand new Website…

Just like the floating feather at the start of Forrest Gump, a story too good, too poignant, too raw to…

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Customer Experience Management

Optimize Your Online Presence With the Latest in Self-Service Testing

Introducing Mobile Emulator, Click Counters, and more, in OpenText™ Optimost VisualTest 1.6. We’re excited to announce that the latest self-service…

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Customer Experience Management

Introducing OpenText TeamSite 8.2

Optimize Your Digital Experiences with OpenText™ TeamSite 8.2 We’re happy to share the announcement of our latest OpenText TeamSite release…

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Customer Experience Management

Elevate the Digital Experience With TeamSite 8.1

Give your digital team even more leverage to create beautiful and impactful customer experiences. TeamSite 8.1 offers new tools for…

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Customer Experience Management

MediaBin 8.3 – Single Source of Truth for Digital Assets

OpenText™ MediaBin helps global marketing teams to create innovative, engaging campaigns by effectively managing, distributing, and publishing thousands of customer-facing digital…

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Customer Experience Management

MediaBin Portal Client – Engage and Increase DAM Adoption

OpenText™ MediaBin Portal Client is another view into the MediaBin repository targeted at the every day user within the enterprise,…

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Customer Experience Management

Accelerate Time-to-Market & Create Beautiful, Modern Digital Experiences Easily With TeamSite 8.0

OpenText™ TeamSite is a modern, dynamic, and flexible platform for digital experience management that enables you to easily take control…

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