Will Cook

Will is responsible for providing expertise in omnichannel customer engagement and digital customer experience. He works with leading companies to help them better understand customer interactions across multiple channels and deliver compelling, personalized and targeted customer experiences that deliver the right business outcomes and measurable ROI.

Customer Experience

Will CookFebruary 10, 2021

Digital experience for CFOs

Implementing a digital experience platform (DXP) for your organization can be a significant financial commitment. But it’s also an investment that can pay considerable dividends. If you’re a marketing executive or…
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Security

Will CookDecember 9, 2020

Meeting the new challenges of digital evidence management

Dealing with the scale and complexity of evidence in rich-media formats (images, video and audio) is one of the key…
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Technologies

Will CookJune 5, 2015

Egyptian Repairman Briefly Outranks Google for Search Term ”Google”

It has been recently reported by the BBC and elsewhere that an Egyptian repairman, Saber El-Toony, briefly outranked Google for…
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Technologies

Will CookMay 21, 2015

How Important is Good Site Search? Let’s do the Numbers

Customer experience is the new battleground for competitive advantage. According to one analyst, 89% of businesses plan to compete primarily…
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Digital experience for CFOs

Meeting the new challenges of digital evidence management

Egyptian Repairman Briefly Outranks Google for Search Term ”Google”

How Important is Good Site Search? Let’s do the Numbers

Egyptian Repairman Briefly Outranks Google for Search Term ”Google”

How Important is Good Site Search? Let’s do the Numbers