Carol Brock

Carol is the Industry Marketing Strategist for the Public Sector worldwide. An Information Governance Expert by education and training with 20+ years of experience in federal and state government, she is passionate about facilitating digital government to provide electronic services to citizens. With initiatives such as digital first, open data, and smart cities, there is much to talk about.
Analytics

The Internet of we: harnessing citizen sentiment

Government is only beginning to glimpse the value of the data they collect. One thing is clear – data holds…

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Cloud

Shared services – a tale of hope for government

The Shared Services Coalition says that using the shared service model can save $50 billion each year for the US…

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Compliance

Personalized Public Services Require a new era of Information Sharing

Citizens want to interact digitally with government. It’s not just the young. People of all ages are happy to have…

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Digital Transformation

Government-as-a-Platform: Toward a Digital Infrastructure Designed With Agility by Default

The change of US presidency brings a focus on the agility of government IT systems. A rule of thumb is…

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Digital Transformation

Are we in Danger of Confusing Digital Transformation With Digitization?

Digital Transformation has been at the top of the priority lists of Public Sector CIOs for some time now. Yet,…

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