Brian Hardyman

Brian is based in Southern California and has been a Contact Center Sales Professional for over 20 years. Brian's knowledgeable and interested in how the business runs today’s contact centers as well as the applications that drive them.
Customer Experience Management

OpenText WFO Video Series: What’s the Best way to Coordinate Contact Center Goals With Other Business Units?

Hopefully you’ve already taken a moment to check out the OpenText™ WFO 2017 Video Commentary Series and read our previous blog…

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