During my long tenure at OpenText, there has not been an opportunity of travel to Spain. Fast forward several years and this spring I visited twice! Much like their passion for Flamenco, the Spanish market has enthusiastically embraced the Cloud and the benefits it can bring.
In April, there was an OpenText Innovation Day in Madrid and I was invited to speak along with Rainer Ehre, SVP of Engineering for Enterprise and a number of other speakers.
What a great event it was! The keynote session was literally standing room only as presentations and demonstrations focused on Suite 16 and Cloud 16. It was one of the smoothest multi-cultural events I have attended, with presentations given in English and Spanish and real-time translation.
Customers and partners presented on their implementations and, even with my lack of Spanish, I was inspired by the Enterprise Information Management (EIM) stories and benefits shared.
One presentation in particular discussed the key benefits realized by a large public sector organization when upgrading their web properties (created with OpenText™ Web Experience Management) and moving to Managed Services in the OpenText Cloud.
Their external web properties serve 3.2 million citizens and have 40 million page views per year and their internal site serves 23,000 employees and sees 10 million page views a year. They showed a 19.7% increase in page visits and more than 16% fewer page abandons after going live in the cloud, and talked about the benefits of 24 x 7 service, performance improvements and 99.5% SLA’s. I found these figures very powerful.
I was again in Madrid in May. This time the focus was on meeting with our regional team, sharing the success stories and value of helping customers move their applications to the Cloud. We also discussed the key topic that most enterprises have around moving applications to the Cloud – Data Sovereignty and Data Privacy!
We made a quick dash through the rain for a lunch of local tapas, then spent the afternoon with the sales, services, alliances, marketing and support teams from Spain and Portugal. We covered all key aspects of Managed Services in the cloud for our Enterprise offerings.
After a nice tapas dinner and some rest, the next morning was focused on work for one of the major cloud customers in the region and assisting on some questions for an opportunity. Finally, the sun shone in time for a last picture and the ride to the airport.
The sun is indeed shining through the clouds in Spain. I look forward to the next trip to the region.