tools
E-commerce and EDI: What’s the difference?
There are lots of different terms used to describe B2B process automation. These terms can be confusing, partly because they are so inter-related. This article…
When good B2B Managed Services turns bad
The promise of B2B Managed Services is great. According to Ovum, good B2B Managed Services can cut operating costs by at least 40% over doing it yourself,…
Introducing OpenText Big Data Analytics in the Cloud
Digital leaders know their data. They convert their information into actionable business insight. Considering that more data is shared online every second today than was…
OpenText Enhances Portfolio with Analytic Capabilities
Analytics are a hot technology today, and it is easy to see why. They have the power to transform facts into strategic insights that deliver…
Digital: Disrupt or Die
I’m pleased to announce the release of my latest book Digital: Disrupt or Die. It’s an exciting discourse about the emerging Digital-First World and…
Building Smarter Cities with EIM
History is written by the winners. In a Digital-First world, there’s a whole slew of them: Google, Amazon, Apple, Netflix, Facebook, Wikipedia, Pinterest, YouTube, GoPro,…
Understanding 4 Types of Data Users
It’s not always easy to determine what end users who interact with data really need. The answer depends on the person you speak to –…
7 Free or Cheap Ways to Learn Data Science
We all know data science is an important (and growing) field, but most of us don’t have the time or money to study it full-time…
Experience Suite Release—Adaptive, Omni-Channel Experiences
Digital technologies have ushered in the “age of the customer.” With increasing access to information about products and services, today’s consumers are empowered to shop…
EIM Success Stories: Turning Information into Innovation
A major natural gas company is experiencing a higher level of internal control over its procure-to-pay process and an 85 percent success rate for vendor…
Marketing automation tools and WEM
While reminiscing about a recent trip to London, England I was reminded of my travels on the Underground. With every step onto or off the…
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