Digital is impacting every aspect of enterprise IT infrastructure. Achieving balance between supporting new business models (the business) and delivering support and services (technology) is…

The Web is the greatest and most accessible research lab that ever existed. The ability to rapidly deploy and iterate and reiterate (often in randomized…

The Internet is the Autobahn for Digital. And if you’ve ever driven on the Autobahn, you know that it can be a daunting—even dangerous—stretch of…

#thisbrandsucks All it takes is a single tweet or post and a groundswell of followers—or detractors. The Experience of Community can build brand loyalty almost…

We live in a digital world. A testament to this new reality is the growing value of digital content: we design complex products, manage our…

The convergence of technology and the Internet has created a perfect storm for innovation. Self-driving cars, refrigerators that suggest recipes based on their contents, warehouses…

In the digital world the supply chain is not a chain, it’s a network. The network is made up of connections between businesses, suppliers, partners,…

It used to be that a startup would raise capital, hire employees, and purchase physical equipment all to produce version 1 of a product. And…

Consumers expect highly personalized products and services, delivered in real time. Instant gratification means no more waiting in long lines, no more trudging through shopping…

“If you want something new, you have to stop doing something old.” – Peter Drucker In the Internet era, we talked about being “amazoned”. In…

Peter Drucker was right when he said, “The purpose of a business is to create and keep a customer”. This is the goal of every…