In 2022, more than half of all businesses reported they have experienced late payments. Those who have found themselves waiting on a late payment have…

The banking industry—which includes retail banks and credit unions, wealth and asset management firms, and corporate and treasury divisions—faces severe challenges. It’s become more important…

Last year, a foreign exchange company in the UK, Travelex, cited cyberattack as a key factor in its decision to file for bankruptcy. It’s estimated…

Every year, organizations all over the world implement new software packages and systems. Every year, many of those organizations struggle to realize the benefits of that software implementation.  Having…

In January, I wrote a predictions blog that said the priorities of the financial services industry would not change greatly over the next 12 months!  Of course, no one could have seen the…

In the midst of media reports of job cuts and business closures, the Bank of America has just announced the hiring of 1700 new employees…

There’s a danger that writing a blog focused on the current Coronavirus outbreak could be seen as a cynical marketing ploy. But I’m going to…

According to a new report on the global banking industry from Finextra, 45% of retail banks say they can onboard a new customer in under 40…

It’s that time again when we look ahead to the year to come. For 2020, we’re going to see financial services companies accentuate and accelerate…

Last year, the number of personal records exposed by cyber attacks on the financial services industry was an incredible 446,575,334 – more than triple from…

The 2019 Financial Brand report showed that ‘removing friction from the customer journey’ is one of the key priorities within retail banking this year. For…

According to Accenture, the cost of cybercrime to US Financial Services companies rose 40% between 2014 and 2017, on average costing companies over $18 million…