According to the Harvard Business Review, it costs five to 25 times more to acquire a new customer than to retain an existing one. So…

There’s an ongoing debate about utilizing APIs vs EDI for trading partner communications within the supply chain.  EDI (Electronic Data Interchange) was first created in…

Consulting firm PwC reports that the global demand for manufactured products will only grow by 3.4% in 2017 following an almost similar growth of only 3.1%…

In May 2017, luxury car manufacturer, BMW, suffered a production stoppage of its 3-Series sedan in Germany, China, and South Africa, due to a suppliers failure…

When pundits declared that customer experience is the new battlefield, many industries responded by investing heavily in solutions and services that can elevate their customer…

The healthcare industry is one of the many industries that processes an enormous number of documents—patient medical records, health insurance reimbursements, and healthcare claims, among…

Many companies today are beginning to embrace the ‘fourth industrial revolution’ where ‘hyper connected’ production and supply chain environments will transform companies into digital businesses. These…

Supply chain management (SCM) has evolved from manual, logistics- and mechanization-focused optimization to modern, digital, and automated integration and coordination of all supply chain elements….

While Electronic Data Interchange (EDI) has been in use since the late 1960s, there are still many organizations that use their existing legacy systems for…

Today’s supply chains move millions of shipments around the world each year, but just think for a moment about the information required to ensure these…

Developing a greener and more sustainable supply chain has been on the agenda of CEOs for many years and in fact just looking back through…

In my last blog, Why Your EDI and B2B Processes Need Analytics, I provided examples of the kind of B2B analysis questions that you need…