The summer of 2019 sees our product relationship with Salesforce® take a giant step forward. We are strengthening our OpenText™ solutions for customer experience to…

Every organization deals with a myriad of types of information. And in all organizations, this information is ever-growing at every stage in its lifecycle –…

Enhanced customer engagement was shown to be the top outcome that UK Utility companies looked for from their digital transformation initiatives. That’s according to research…

Digital makes it possible for the smallest company to participate in the global economy. Disruption is lowering barriers to entry, which results in higher levels…

Both business models and entire markets are being disrupted by digital technologies, a changing workforce, a global marketplace, and digital consumers. Organizations need to evolve…

Digital engagement isn’t an option anymore, it’s a requirement. Today’s consumers are savvy and fickle, and companies must work to earn their loyalty. They’re demanding…

Digital leaders know their data. They convert their information into actionable business insight. Considering that more data is shared online every second today than was…

In my first post in this blog series, I examined how the speed of digital is disrupting market leaders, and determined that the only way…

It is not the strongest or the most intelligent who will survive but those who can best manage change. – Charles Darwin We live in…

As we gear up for another year at SAPPHIRE, I’d like to reflect on the strong relationship that OpenText and SAP have shared for decades…

This article provides a review of the ARC Advisory Group Forum in Orlando and expands on the ever increasing importance of analytics in relation to…

Analytics are a hot technology today, and it is easy to see why. They have the power to transform facts into strategic insights that deliver…