With Sales teams toggling between in-office and remote locations, working smarter and more efficiently has never been more important. To provide on-point and personalized sales…

With digital content becoming the norm, capturing all types of incoming customer information is more important than ever before. Many sales and service teams struggle…

Modern sales and customer service teams need centralized customer information to achieve operational excellence. In Part 1 of this blog series for Sales professionals, we…

In part 1 of our blog series about gaining the information advantage with a complete 360-degree customer view, we discussed how better customer information management…

The market continues to be volatile and change is occurring with great velocity. Shortages and price increases have made customers less loyal, and the landscape…

OpenText™ Documentum™ customers have benefited from its broad set of capabilities to manage and extract value from content of all kinds across their entire enterprise….

With hybrid workplaces here to stay, your workers and new hires expect you to create the best employee experience possible, so they can get their…

Each year, Belgian insurer Fédérale Assurance produces up to 10 million pages of customer communications relating to its financial investment products and insurance offerings, including…

This Digital Revolution is not about job creation, it is about job destruction. As many as 25 to 40 million jobs will disappear as a…

While reminiscing about a recent trip to London, England I was reminded of my travels on the Underground. With every step onto or off the…