When you think of improving operational excellence in ITSM, do you only consider reducing time-to-repair (TTR), increasing first-call-resolution (FCR) or lowering ticket volumes? If yes,…

Google Cloud Next 2023 is back in-person on August 29-31, in San Francisco.  This is Google’s largest annual event with more than 15,000 IT, line…

A slow start While construction technology itself has made incredible advances since the industrial revolution, the management and planning side of the equation has notoriously…

Thorsten Fischer leads the Product Management team responsible for the OpenText next-generation SaaS content services platform including OpenText™ Core Content, OpenText™ Core Share and OpenText™ Core Signature.  OpenText™ Core Content helps teams get business content management capabilities…

Companies have been forced to drive digital transformation that would normally – without the heightened pressures of a pandemic – take years to pull off….

For IT, the burden of information management can be heavy—especially across a large enterprise. If you’re facing the challenges of a distributed workforce, never-ending information…

What’s the biggest business priority you’re focusing on to compete in today’s world of remote work? Streamlining paper-based processes? Delivering compelling digital experiences faster?  Or…

More choice, more agility, and more flexibility.  These are key requirements when selecting applications to keep your remote workforce productive. Organizations need to find new digital approaches, but they want to maintain control over what they select, ensuring the best…

To be competitive, modern businesses strive to transform the way the operate. Digital transformation is not a simple buzzword, but a way to survive in…

OpenText Content Suite 16 EP4 simplifies user interaction with content In today’s connected world, users demand access to their content from anywhere, anytime, and virtually…

The Digital Revolution is introducing another mass inflection in the development of enterprise technology. Over the next decade, cognitive systems will eclipse digital as the…