Companies seeking to build a digital supply chain network with their suppliers frequently turn to EDI to digitize transactions and help with automation – placing orders, receiving advanced ship notices, receiving invoices and sending remittance advice.
However, in the middle of this automated process, organizations often find themselves having to resort to manual processes for logistics visibility, in order to figure out when a shipment is supposed to arrive, especially for goods shipped via ocean carriers. If you are placing thousands of orders a month and receiving thousands of shipments, this manual process for checking ship status can be expensive as well as a potential risk to your business.
This is where OpenText Active Orders new logistics track and trace capability comes in. First, Active Orders allows you to set up digital communication relationships with 3PLs and carriers. Second, as Advance Ship Notices (ASNs) are sent to you from your supplier, Active Orders forwards them to the carriers you have booked transportation with, requesting status updates. Using templates that you build, Active Orders will notify you when a shipment is expected to be late, based on current status.
In the Active Orders portal you can see all shipments in transit, including which are at risk of being late, without having to make multiple phone calls, or look up their status on multiple websites. Active Orders aggregates this information across multiple suppliers, carriers and 3PLs, providing the information your business needs – all in one place. Without this visibility, you could be carrying too much stock in your company, increasing your costs unnecessarily, or regularly running out of stock on certain items, decreasing customer satisfaction with your brand.
OpenText Active Orders is a complete purchase-to-pay process for both digital and non-digital trading partners – providing end-to-end visibility of transactions in process – including logistics visibility. Learn more about Active Orders, or discover how one company using Active Orders succeeded in automating and optimizing their purchase-to-pay processes, resulting in increased productivity, reduced paper water and less time spent troubleshooting and fixing transactions.