Enterprise Information Management (EIM) can best be defined as a set of technologies, processes, disciplines and practices used to manage an organization’s data and content…

Welcome to the official first complete release of OpenText™ AppEnhancer (formerly known as ApplicationXtender). One of the questions that customers and partners sometimes ask is “Why 16.3?” The…

eDiscovery is now an essential tool in all businesses. It allows you to locate, access, search and produce electronic data for litigation, audits or records…

When I think about OpenText™ InfoArchive, I tend to focus on the value of information, both content and data. The multitude of data types and…

Do you like using Single Page Applications as part of your website design? They are pretty cool aren’t they? And more and more people are…

Essentially, all organizations need to find and manage content for information governance or regulatory compliance and also for internal or regulatory investigations. Responding in a…

In our latest release, we’re making it easier than ever to create compelling and engaging experiences that will streamline the customer journey, and maximize your…

The wonks at Gartner have just published their annual assessment of the ECM sector. While every year’s Magic Quadrant provides excellent insight into the content…

Do you remember Financial Services before the world of digital marketing and omnichannel customer experiences? Customer Communications Management (CCM) was our first step into highly…

On July 11, 2017, a record crowd of content management professionals took in the ECM Track Keynote at Enterprise World to learn about connecting content…

Role-based personalization is all about delivering content and functionality that matches the needs of specific job roles, with no effort from the end user. The…

In the second entry of our “The Risks of Archiving Everything” series, Info-Tech highlighted how poor information governance, specifically, information retention, and disposition practices, can…