Enterprise World

Digital Asset Management Innovation

I recently wrote an article on DAM innovation for CMS Wire, “Setting the Stage for DAM Innovation” highlighting that there are many player contributing to the foundation for innovation. Customers, users,vendors and service providers are involved and, with a lot of work, some great timing and serendipity – the next brilliant innovation in the industry is unveiled. Some in the DAM industry are worried there is an innovation slump, “What’s Holding DAM Back?”. I am happy to report that, yes, there is still a lot of innovation. If you look at what customers and service providers are doing, there are many new solutions and integrations, all demonstrating the creative minds and solutions-focused innovation that is happening. With the latest release of Media Management, customers are doing some amazing things. It is a harbinger of what is possible and what is to come. OpenText customers are extending the API framework and services, integrating ever more deeply in the organizations, automating processess for timely, targeted delivery and “freeing” the DAM to easily share and collaborate. Media Management continues to grow as well: Media Management Cloud Edition adds the benefits of hosted services in the OpenText Cloud with our own experts to manage and support your DAM. Our next release “deconstructs” DAM in the sense of discrete services that can be embedded in other applications and provide DAM functionality. This includes adaptive and responsive Delivery services to publish rich media content to multiple channels and devices, analytics and dashboards to view and understand asset usage, embeddable widgets” for searching and previewing content, and granular control to manage who can see what and when. All of this adds to making it easier for customers and our partners to integrate Media Management as a core enterprise service – cloud or on premise – to drive better customer experience, increase productivity and help organizations be more successful. Join us at OpenText Enterprise World November 8-13 at the MGM Grand in Las Vegas. Experience innovation at The Digital Experience Theater.

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#OTRoadTrip – Day 5 Recap

One of the best parts about this road trip is being able to see the great cities of the United States. Last night we arrived in Dallas pretty late for dinner and then pushed on to get to Austin. Both cities are gorgeous and the saying is right: Everything is bigger in Texas! Our morning started early – which, at this point, we’re pretty used to! it’s Day 5 and we have been averaging about 5 hours of sleep a night. Some of us (*cough* Kurtis) sleep better in the car than others but we’re trying to snooze when we can. It definitely helps to have four drivers and so far, the driving has been great! Thank You, OpenText Austin! We arrived at the OpenText Austin office fairly early and thank goodness for Irma and Kari who arrived early just to make sure we could get into the building. The office is on the lower lowel, with a reception/conference area on the main floor. We were so kindly greeted by everyone who came into the break room to join us for breakfast. We had the most delicious breakfast tacos from Taco Deli (note: We need one in Canada!) Luckily for us, we were able to make a cameo in the All-Hands Live show and talk to CMO Adam Howatson. How fun was that?? We were in a tiny meeting room but managed to squeeze in more than 20 people! Everyone wore blue for Blue Carbon Day and were anxiously awaiting for our turn to appear on the live stream. The Austin group was enthusiastic, proud and incredibly welcoming. Thank you OpenText Austin! A special thanks to Barb Commons, Irma Nguyen and Bob Caldwell, who were instrumental in setting up everything for the site visit. I’m so grateful to have worked with them on this and to have finally met them! The Alamo After visiting our colleagues at the Austin office, we knew that it would be a long drive ahead. We decided that instead of driving 14 hours to Scottsdale in one day, we’d break it up and try to make it to El Paso. Well, a detour that made sense and that was recommended was The Alamo in San Antonio, Texas. The Alamo, for those of you who don’t already know, is the actual site where the Texas Revolution took place back in the 1830’s. This place is OLD but very well-maintained. As you can see in the image below, Keith was very impressed with the Alamo and was extremely excited to be here… taking selfies with the group. ha-ha 🙂 The Long Haul to El Paso After having lunch nearby, we hit the road again for another 8-hour drive to El Paso. Let me just tell you – there is not much happening on HWY 10 between Austin and El Paso so there was a lot of karaoke and bouts of silence in the car. We finally made it to El Paso and are settling in for the night now. Everyone is aching for their beds! Today was a really great day and I just have to say – the dynamic of this group is really exceptional. To answer the question that many of you are asking: We are getting along wonderfully and I think it shows in our attitude during any of the visits. We are very espectful of each other and I think it has a very positive effect on the work we’re producing. Every day, we blog and render videos at night to make sure you have content in the morning. Well, I’m basically writing this blog with my eyes half-opened so that means it is time for bed! Don’t forget to follow us on social media! #OTROADTRIP Have a good night! Mandy

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#OTRoadTrip – Day 4 Recap

Today was a long driving day as we aimed to get to Austin from Nashville in one day. The estimated drive was 12.5 hours but it’s now 2am and we have just checked in to the hotel in Austin. The day started at 8:00am and we stopped at McDonald’s for breakfast. I have to admit, I am a fan of McDonald’s and when it comes to breakfast, my staple dish is hot cakes. I LOVE hot cakes from McDonald’s – they’re fluffy, buttery, and probably not very good for me. 🙂 Graceland – Memphis, Tennessee After breakfast, we headed towards Graceland in Memphis. It was a short, but fun, pit stop where we visited the infamous property of Elvis Presley (how fitting since we’re heading to Vegas!) Did you know that Graceland attracts over half a million visitors a year and is the second most visited home in the US, only trumped by the White House? Well, we were there today and we took some great pictures from the stone wall in front of the property, which is FILLED with signatures and notes from fans and visitors. So we decided to get crafty and leave our own mark. Here are some pics: Hello, Texas! It’s been a long driving day but we’re finally here and excited for the full day ahead (in just a few hours!). We’re excited to meet our colleagues in the Austin office and to get a cameo at the all-hands live with our executive team. It’s going to be another early start but we’re ready and we can’t wait to see more of Texas! That’s it for now – sorry it’s a short post but Kurtis should have more footage of the shenanigans in the car (since that’s where we spent most of the day!) Hope you’re all enjoying the blog – and don’t forget to share on social media! Mandy #OTROADTRIP

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#OTRoadTrip – Day 3 Recap

Gaylord Opryland Convention Center We are currently staying at the Gaylord Opryland Hotel and it is absolutely gorgeous. From the moment you walk in, you are entranced by the atmosphere – even when you arrive at 1am and are delerious! Most of the time, you don’t see a hotel like this unless you’re at a resort in the Carribean! It feels like you’re in a tropical paradise – with the atrium and indoor gardens. Run by Marriott (OpenText preferred hotels), I can’t say I’ve seen a prettier hotel in the US! I’m not often left speechless but when I walked in, I was definitely awed. What a great idea to bring the outdoors inside. Check out this view – it is the entrance to the gardens just beyond the front lobby: Most of the hotel rooms have balconies that face inward to the gardens – so you can sit with a hot tea and blog with the sound of waterfalls in the background (just sayin’). This is definitely a place that I’d come back to… perhaps next year! Cooper Tropper Pumpkin Patch Last night before we went to bed, we received a text and email that kind of dampened our plans for the morning. We had planned to volunteer at the Cooper Trooper Pumpkin Patch providing customer service to patrons. The special thing about this volunteer opportunity was that all the proceeds (100%) from the sale of pumpkins goes to funding pediatric cancer research. It’s a great foundation that is doing great things for Nashville and we were sorry to miss the opportunity. Unfortunately for us, all the pumpkins at the patch were sold out as of 7pm yesterday and so we were no longer required to help! On the other hand, it is wonderful news that the foundation sold all of its pumpkins – it just means that more funds were made this year to support a great cause. So this morning, without having to get up at 5am, we did not set our alarms – which meant that I slept in until 9am! I think this is the longest I’ve slept in the last 3 months (I’m the mother of a 2 year-old boy who doesn’t like to sleep!) We had breakfast as a team and then headed back to our rooms to do some work. Movember – Men’s Health Awareness At noon, we decided to head to downtown Nashville to take in some sights. We took a walk down to Printer’s Alley and then up to the nearby Starbucks to kill some time before Kurtis’ appointment at Red’s Barber Shop. For 8 years now, Kurtis has been participating in the Movember initiative and gathering donations to fund programs that focus on men’s health – especially with regards to prostate and testicular cancer, as well as improving mental health and overall physical well-being. This is incredibly important to him and it’s something he consistently participates in every year. To participate, Kurtis shaves his iconic beard and grows a mustache for the month of November – he gathers donations and posts updates of his mustache growth and at the end of the month, he shaves it. So today, at the start of November, Kurtis made an appointment at Red’s and got a fresh razor shave. I have to admit, it’s been difficult to look at him because I’m not used to seeing him without facial hair. In fact, I’m convinced he’s not used to it either but it’s all for a good cause and I’m sure by next week, it will be a fully grown mustache 🙂 What a great sport he is. 🙂 Go Kurtis! We Need to Eat a Salad… After Red’s, Kurtis and Keith roamed the streets of downtown Nashville while Rana and I headed back to the hotel for some R&R. We dropped the guys off at Third Man Records – a records store launched by the infamous Jack White – and met up with them at 7:00pm. When everyone reconvened for dinner, we decided to try out Martin’s BBQ Joint for some more barbecued meat. I have to say – the food was delicious! However, when we left, we discussed that maybe – just maybe – we should have some vegetables for our next meal. Perhaps a vegetarian meal is in order – just to level out the amount of bbq we’ve been consuming! Here we are at Martin’s – Keith, myself, Rana and the “un-bearded” Kurtis! We’re calling it a day. It was a rainy and gloomy day in Nashville today but we made the best of it! This entire trip so far has been a balancing act – we have connectivity in our vehicle the entire time we’re driving and when we can, we try to keep updated on our jobs back home. There’s a satisfaction in being productive but also in being able to have fun as well and making this trip as interactive as possible. We hope you’re enjoying it too! Tomorrow, we’ve got a long day of driving ahead of us as we head to Austin, Texas! We’ll be stopping in Memphis and hopefully seeing Elvis! 😉 Ta-ta for now and Happy Halloween! Mandy

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#OTRoadTrip – Day 2 Recap

It was another early start for Day 2 of our road trip. Last night, we landed at the JW Marriott in Chicago and it’s no surprise that the guys were able to sleep as soon as they were horizontal. Rana and I were both up late and then woke up early because we were ready to get started! We also discovered that Rana and I have a recurring fear of sleeping in (like we’re going to miss the exam!) so we get up several times before the alarm goes off to check the time! This is Kurtis and I in the car… I think I won this fight! 😉 OpenText Chicago – Breakfast Visit We were on the road by 6:30am, navigating through the streets of downtown Chicago to head to the north side to visit our colleagues at the OpenText Chicago office. When we arrived, we were greeted by Mark Mixter who was waiting outside for us in the parking lot – well, he had also forgotten his key card and may have been waiting for someone to bring him in 🙂 Nevertheless, he immediately saw our car and waved and it was nice to feel like a celebrity and see a friendly face! In the elevator, we ran into another OpenText-er, Chris G who said it was a treat to come in to the office to meet us! We had breakfast with the Chicago employees and then gathered for a group photo. What a great group of people. It never ceases to amaze me how a group of people can form an instant bond. We felt welcomed and appreciated and instantly connected with our colleagues. Here’s the group picture that we took inside… and I assure you, it quickly become silly once we were outside near the car! Special thanks to Dave Sarjeant and David Kawaguchi for helping us plan this breakfast. We couldn’t have done it without you! Customer Appreciation – The PrivateBank Once we left the OpenText Chicago office, we headed back into the downtown core to visit with one of our customers, The PrivateBank. It’s been a whirlwind planning this event for over 200 employees at PrivateBank and I could not have done it without the help of Gerry and Janine – our contacts at PrivateBank. When I first talked to them, I told them I would order 100 pizzas to make sure we had enough food and Gerry basically laughed at me and said, “Have you ever had a pizza in Chicago before?” After much teasing and shared laughs, we decided that we would leave the pizza ordering up to Janine and unfortunately, they both now think that Canadian pizzas are the size of a large plate. 🙂 We parked in the loading dock and headed up with our t-shirts, not knowing what to expect. What we received was one of the warmest welcomes ever. They had set us up in the main foyer of the 8th floor, where we would get the most traffic and even had tables for us so we could display all of our awesome OpenText t-shirts. We also got a 50′ TV screen where we could put up our Road Trip slides and route. And then, lunch was served! We must have seen approximately 150-170 people walk through the foyer in the lunch hour and everyone was incredibly nice. Luckily we were joined by a few members of the sales team, including Paul Olson, Brent Litzer, and Mike Bolte, who not only helped greet everyone but even helped us sort t-shirts to keep the flow going. The PrivateBank is an important customer of ours and we couldn’t have been more proud to be there. I had a chance to talk to the CTO, Dean, and thanked him for letting us come in and share this experience with his team. He said that they do this every month for their employees to maintain morale and that we were a welcomed change for the month. How great is that? Want to know more about how OpenText works with The PrivateBank? Go here to read all about it. www.theprivatebank.com Chicago —> Nashville We left Chi-town (Rana: “What’s chee-town??”) at around 2pm and headed towards Nashville. We knew it’d be quite the drive and based on everybody’s advice, if we left any later, we’d be stuck in traffic! Again, the traffic gods were on our side and we breezed through Indianapolis down I-65! While on the road, we decided to stop in at Louisville, Kentucky for dinner. Thanks to Renee Tremblay for the awesome recommendation to stop at Doc Crows. And let me just tell you – you can smell the BBQ as soon as you exit the highway – it’s amazing. Here we are, looking cool as ice…Thanks to Rana, our photographer! We arrived in Nashville after 2 hours of very loud karaoke and singing in the car, where Rana made me laugh so much I almost veered off the road. It was an incredibly long, but fun and productive day and we can’t wait to get started on the 3rd…. Nashville… watch out! Mandy #otroadtrip – don’t forget to follow us!

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Introducing ON DIGITAL-First Fridays

I’m pleased to kick off a new blog series, ON DIGITAL-First Fridays, to complement my latest book, ON DIGITAL. In this series, I’ll continue my exploration of digital transformation with a collection of topics addressing the radical impact digital is having on business. The importance of this topic cannot be overlooked. As a business leader, it’s top of mind for me. I have thought long and hard about it, and was inspired to capture these thoughts in a “small book on a BIG idea”. Digitalization changes everything. The way we think, who we compete against, how we innovate, how we experiment, the customer journey, our supply chains, the workplace, our pace and cadence. It has shattered entire industries, displaced market leaders, introduced new business models—radically changing consumers, corporate cultures, and mindsets. It is Digital or Die. Standing still is always the riskiest action to take—you are an easy target. Change is always the safer path. The digital world lies ahead. Organizations in every industry are paving the way. We can learn a lot from those companies who are emerging as Digital Leaders. I invite you to follow the series, and together, we’ll discuss digital world topics, including: Digital or Die Hyperscale Disruption The Subscription Economy New Barbarians It Only Takes a Finger The Customer Journey Sold? But I Never Started the Sales Cycle! Innovation Redefined It is a Network, Not a Chain The Internet of Things A New Asset Class Emerges. Data. The Experience of Community Trust and Security Experimentation at Scale New digital foundation The Digital Mindset ON DIGITAL will be featured at our upcoming user conference, Enterprise World. Join us from November 8 to 13 at the legendary MGM Grand in Las Vegas, where together, we’ll focus on “Enabling the Digital World”. For more thoughts ON DIGITAL, download the book.

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#OTRoadTrip – Day 1 Recap

An Early Start… Today was definitely a long day but what a way to start this amazing road trip. Our day started very early – Keith was on the road at 4:30am and was in Elmira to pick me up by 5:00am. We picked up Rana at the hotel by 5:15am and made a pitstop at the OpenText Waterloo office because Ms. Rana forgot her sweater. Now, if Keith tells the story, he’ll say that I was tapping my watch to remind everyone that we were already late to pick up Kurtis. This would be true but I’m not quite the time-tyrant that he makes me out to be! I promise. Well, we got Kurtis at 6:00am and then we hit the road. We drove for about 2 hours before Keith and Rana started to panic about crossing the border with all of our filming gear and luggage. “Will they stop us at the border and make us turn back?” “Will they take all of our swag?” So naturally, the team decided that the least threatening face was mine and we stopped on the shoulder of the highway so that Keith and I could switch spots. And… it worked. We made it through in about 5 minutes because there was no traffic. I’m convinced it’s because our vehicle looked so awesome that the border patrol officer didn’t know what to make of it. 🙂 And of course, as soon as we got to the Michigan Information Center, I was relieved of my driving duties and Keith continued on! Here’s what we looked like at 6am…Special thanks to Meghan Huras who packed her selfie stick in my camera bag. The team is embarassed when I pull it out but I’m convinced they are secretly grateful for it! Customer Appreciation As part of the road trip, we had a few initiatives in mind but something we were all looking forward to was meeting some of our customers. As marketers, we are always producing content that is meant for customers but we don’t always have the opportunity to have that dialogue in person (Well, except for Rana because it’s her job!). So we wanted to make stops at our customers to show them how much we appreciate their business and to learn a little more about how OpenText software is driving businesses around the world. Our first customer stop was very special because we didn’t know what to expect. We pulled up to Delphi Corporation in Troy, Michigan and were immediately impressed. We shared lunch with a small group of users and were able to talk to them about our trip and they shared in the excitement of our adventure. More importantly, we learned about Delphi and how OpenText software contributes to their business every single day. It was inspiring to hear their corporate story of growth and innovation. We even had the opportunity to take a tour of their amazing Innovation Center. If you want to know more about Delphi, please check out their site here: www.delphi.com Special thanks to our AE, Hani Silwani, for helping to make this stop possible. And to Greg, our customer who was a champion and expert tour guide 😉 Welcome to the Windy City: Chicago Right after our stop at Delphi, we decided it would be best to start on our way to Chicago. We were told we’d be arriving right around rush hour and it would take us forever to get to the hotel. Well, the traffic gods might have been looking down on us because we managed to skip the traffic and arrived safely at our hotel for 6pm. We crowd-sourced ideas for our dinner and landed at Lou Malnati’s. (Thanks to everyone who submitted suggestions on social media!) We decided to walk from the hotel since we’d been in the car for the entire day and what a treat it was to see this beautiful city on foot. Also, we managed to cross off a to-do on Kurtis’ list! Here he is with his personal-sized deep pan pizza… now that is a happy man! We’ve been meeting many people along the way and our vehicle has definitely turned some heads. We’re having fun but we are pooped! It is midnight now and I’m sitting in my hotel room (where the curtains are surprisingly too sheer) and my body is craving the bed. Tomorrow, we visit our colleagues in our Chicago office and then off to another customer appreciation event in the city. Then we head to Nashville! Can’t wait to tell you all about it! Mandy PS – I’ve been getting a few questions about our infamous lego people… Well, they are a limited edition and are meant for the OpenText site leaders! I managed to sneak a couple in my camera bag so they’re coming with us on the road trip. Let’s see how popular they are and maybe I can make a case to order some more… 🙂 #otroadtrip #legoppl

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Enabling the ‘Citizen Developer’ with BPM at Enterprise World

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You’ve heard it before—employees must do more with less, productivity is critical to results, multitasking now pays dividends later. But in reality, it’s difficult to juggle existing tasks much less a modern workload without the use of eight arms or a time machine. Luckily, your organization’s bottom line does not have to suffer. Business Process Management (BPM) is an incredibly effective way to help improve business results. Putting systems in place to streamline and optimize business operations is always a good idea. When you manage and control those business processes, you reduce costs while gaining opportunities (more customers, more revenue, more partners, etc.). So what’s new? Businesses are going digital. This means processes need to do more, use more and change more. Now, business processes need to adapt to manage routine and non-routine work. Simply put, they need a better way to work – better innovation, better insight and better productivity. But this can overwhelm IT so everyday workers need to transform into a so-called Citizen Developers. How much productivity? Citizen Developers may be the key for business looking to speed the time to market. Gartner’s “Citizen Development is Fundamental to the Digital Workplace” August 2015 report found nearly two-thirds of those surveyed took less than two weeks to develop an app; most of those surveyed had little or no developer software training. So what does this mean? Process management needs to include both structured and un-structured ad hoc processes. Typical processes still need to be managed (claims, service requests, etc.) and ad-hoc process (those processes that are more collaborative and less structured) must be supported via process applications (case management, for example). This requires the ability to build and modify process applications much more easily. And the best way to do that is to get the user involved—it’s faster and results are quickly evaluated and adjustments can be made. It all comes down to speed and simplicity—speed to deploy, evaluate and optimize. Know if your process will deliver or it needs to be adjusted is key to your success. You simply can’t wait months to find out. When the market changes or customer needs change, you need to adapt quickly so nothing is missed. Achieving this new standard for business process management is what we will be talking about at this year’s Enterprise World. We can’t wait. New Innovations in Process Suite We are excited to reveal the latest from the OpenText Process Suite in Las Vegas in a few weeks. Building applications quickly to manage processes is at the core our innovation strategy. We are working to empower the Citizen Developer to ease the burden on IT and give the business the control and access to solve issues directly and effectively. These new capabilities will come to market along with key improvements in the Process Intelligence component along with several new and updated pre-built applications. We hear from many of our customers that the priority is to gain the flexibility and ability to customize and evolve their process application quickly. This includes greater flexibility in what you can do on mobile devices and how you can leverage the cloud. We are excited to share all the new news with you at Enterprise World. Join us in Vegas We will be showcasing new capabilities with Process Platform, new process applications and more in Las Vegas. You will have the opportunity to meet with the experts behind the innovation and talk to customers who are benefitting from the platform today. Check out information on this and all the breakout sessions at Enterprise World 2015 online at http://www.opentext.com/campaigns/enterprise-world-2015/program/sessions.

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Don’t let What Happens in Vegas Stay in Vegas!

At least, not what you learn at OpenText Enterprise World 2015, taking place November 8-13 in Las Vegas, NV. If you are already planning to attend this annual customer event, or are still undecided, ask yourself why you plan to go; what do you hope to take back to your organization? Is it the latest insights on product roadmaps and corporate directions from your technology vendor? To decide whether the solution provider is the right vendor if you’re not already an existing customer? To learn from peers, meet the experts, and share ideas? There are a myriad of reasons. But ultimately, your attendance has to deliver value—something you can take back to your organization that will make a difference in how you work, the value you contribute to your enterprise information management (EIM) efforts, or the overall effectiveness of your technology investment. All are good reasons to attend. However, many would-be attendees struggle to ‘make the case’ for participation in terms of a real ROI. Perhaps the goals aren’t lofty enough. What if you could learn how to dramatically change the course of your company? What if you could learn something new that has a material impact on your organization’s growth, its profitability, its compliance with regulations, and your overall business agility? Most would agree that translates to a strong ROI for a week in Vegas. Challenge yourself to experience something new, and take a new look at what EIM can do for you and your business. Set a stretch goal. How do you do this? By following the Information Exchange (IX) track at Enterprise World. IX is about the secure exchange of information between your organization and its extended trading partner ecosystem. This suite of offerings enables you to automate key processes such as procure to pay, order to cash, secure notifications, funds transfers, payments, logistics, and more. All organizations, regardless of your industry, accomplish their mission “beyond the four walls” of their enterprise—with customers, suppliers, providers, agencies, etc. However, most investments in productivity, automation, security, standardization, etc. are focused within the four walls. Information exchange—B2B and other forms of messaging—are too often relegated to IT… as just a cost of doing business. “We’ve got that covered”… “We have an EDI guy”. Here is the massive stone you can turn at Enterprise World. Look outside the four walls to find savings, drive efficiencies, comply with industry mandates, and leverage supply chain data to optimize processes. Elevating B2B to the C-level vs. an IT project alone. The digital transformation is omnipresent. To leverage new opportunities and face new challenges, you need a comprehensive digital strategy. Follow the IX Track at Enterprise World to learn how to survive—and thrive—in the new digital supply chain. B2B integration and secure messaging is a critical foundation for success in the digital age. Drive down operational cost, mitigate and manage corporate compliance risk, speed time to market and time to value, and focus on your core competencies. OpenText IX will show you how to integrate the processes, systems, and business partners necessary to attain these benefits. Come learn from industry leaders and OpenText experts how information exchange can change the course of your business. Don’t let the best practices stay in Vegas. Take them back with you to your organization. Set a course for growth, profitability, and agility. (Source: SCM World, “Chief Supply Chain Officer Report,” September 2014)

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OpenText RightFax Customers Find Business Value and Best Practices at OpenText Enterprise World

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Enterprise World for RightFax customers is shaping up to be a week filled with valuable business insights and opportunities to learn how to further leverage these business-critical implementations. What’s in it for RightFax customers? Before the week kicks off, join us for a special pre-event RightFax Best Practices: Optimize your fax investment- A hybrid software/cloud strategy for flexibility & savingswill be an intimate session for you to learn the t echnical best practices and how to leverage the OpenTextTM Cloud for flexibility and growth. As an added benefit, attendees of this session will receive a FREE half-day onsite value assessment from our RightFax experts. Register for this FREE workshop at Enterprise World for RightFax customers here. Next, ask the experts! Join RightFax at our RightFax Pods, where you can sit one-on-one with RightFax subject matter experts for demonstrations, Q&A, best practices and find out what’s new and coming for RightFax. It’s your opportunity to let your voice be heard in a more intimate setting with our experts. Want a hands-on deep dive? Join the RightFax crew in our Innovations Lab, where visitors can see our cool, new RightFax capabilities first-hand. Take a picture with your phone and fax it, manage faxes from your tablet, and see what else is new with our innovative fax solutions! And finally, attending our main fax sessions will provide deep insight and business value on getting the most from your RightFax investment: Optimize your Fax Investment; A Hybrid Software/Cloud Strategy for Flexibility and Savings Software, Cloud or a mix of both? Learn how to leverage your existing investment in RightFax and take it to new, flexible heights. Learn all about the recent RightFax release and planned enhancements with first-hand knowledge of where the RightFax roadmap is taking you. Best Practices in Deploying Fax and Secure Messaging across the Enterprise More technical in nature, this session takes a deeper dive into RightFax best practices, tips and how to avoid pitfalls of architecting and deploying an enterprise-wide secure messaging strategy. Hear first-hand from RightFax customers on how they’ve successfully extended their RightFax implementation to include enterprise-side secure messaging. Intelligent Capture: Simplify, Transform and Accelerate your Data Capture Process Learn how to leverage your RightFax investment with the OpenText suite of Capture solutions transforms paper-centric data and processes into a digital format to integrate into your backend systems so it can be consumed by the business–and improve your performance. Automate the Exchange of Patient Information with OpenText™ RightFax Healthcare Direct OpenText, the largest provider of integrated, electronic faxing with EMR systems, is in a unique position to facilitate interoperability in healthcare with Direct messaging. A new solution from OpenText, RightFax Healthcare Direct helps healthcare organizations accelerate interoperability to expand communication methods beyond fax to Direct messaging to easily share and communicate patient information across an entire network of caregivers. Whether you are an existing RightFax customer or not, learn how OpenText accelerates your compliance with Direct messaging by leveraging your existing fax investments. Join the RightFax experts for another great OpenText Enterprise World.

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#OTRoadTrip – Thank You Waterloo!

What a great send-off from Waterloo! Special thanks to our site leaders, Nicolas Heldmann, Mei Dent and Lindsay Lane for organizing a great turn-out and for the care package they so thoughtfully put together for us! Look… CMO Adam Howatson even made a cameo 😉 And… we’re off!!!

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Enterprise World 2015: It’s All About the People

We believe that our people—our customer, partners, and employees—are core to our value system and our culture. People inspire every effort we undertake. We continually strive to provide our customers with best-of-breed products and services, develop value-added relationships with our partners, and create an environment of empowerment for our employees. This people-first approach is also the driving force behind our annual user conference, Enterprise World. Each year, we endeavor to outdo the previous year’s event. With a venue like the MGM Grand, Las Vegas, I think it’s safe to say we’re on the right track. But as impressive as the venue is, what’s even more impressive is the roster of world-class speakers we have lined up. I’m extremely excited to announce that the one and only Mike Myers will be speaking at this year’s event. Mr. Myers has appeared on various stages—from Chicago’s Second City Troupe and Saturday Night Live—and now, he will be appearing on the main stage at Enterprise World 2015! As one of my favorite performers, Mike Myers is a comedic icon of our time. I can’t wait to participate in what I’m sure will be a truly fascinating—and, no doubt, entertaining—conversation. Joining me on the main stage to deliver keynote presentations will be OpenText’s own Muhi Majzoub (SVP, Engineering) and Adam Howatson (CMO), as well as partner presenters Bill Briggs (CTO, Deloitte Consulting LLP) and Rodolpho Cardenuto (President, Global Partner Operations, SAP). Enterprise World keynotes bring together key OpenText executives with the industry’s most respected thought leaders, business drivers, and visionaries to provide attendees with a unique opportunity to hear about product roadmaps, the latest in best practices, evolving technologies, and emerging relationship and business models. We work with our partners and customers to “Enable the Digital World”. Guest speakers from customers like Aon, Bangkok Airways, DDR, Digital Clarity Group, Heineken International, Fluor, Fox Entertainment, Fujitsu, HBO, Kraft Foods Group, and Pacific Life (to name just a few), will share how they are using EIM solutions to help create better ways to work. As well as our partners and customers, expert analysts from Forrester Research and Gartner Inc. will be on hand to help you gain further insights for success on your transformative journey. Enterprise World really is all about the people. To kick off this year’s event, we’re sending four OpenText employees on a road trip. Starting on October 29th and departing from our headquarters in Waterloo, Ontario, these four intrepid travelers will be driving over 3,500 miles to Las Vegas, visiting our colleagues and customers, taking in the sights along the way. Their goal: To make it Enterprise World in seven days. You can follow their progress by visiting go.opentext.com/otroadtrip. This year’s conference boasts the broadest agenda of breakout sessions to date, more industry sessions, a fantastic line up of expert roundtables, and even more networking opportunities than last year’s event. You’ll be able to hear from thought leaders, experts, and keynote speakers firsthand about role that enterprise information will play in the digital world. See the latest OpenText solutions, applications, and services in action—including big, new release announcements. Exchange best practices, skills, and experience with other OpenText customers and network with a global community of industry experts, solution consultants, partners and OpenText executives in the Partner Summit, Expo, and Innovation Lab. Join us at Enterprise World 2015 and discover your organization’s greater potential. Register today.

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#OTRoadTrip – Thank You Richmond Hill!

Thank you to the entire team at OpenText Richmond Hill for hosting us on Monday as we kicked off our first OpenText site visit. We served sandwiches and cookies and had a great turnout – approximately 130 people came to have lunch with us and to say hello! We also handed out some pretty awesome OpenText t-shirts. The building is currently under construction and we got a preview of what the amazing renovations that are underway. Can’t wait to re-visit the office when it’s all done! Special thanks to Rana Aluraibi who planned the visit and to her wonderful co-workers at the office who helped set everything up. We got some great video footage and managed to get a team picture with the Maintenance Renewals team, led by the ever-so-kind, Alan MacDonald! (Team photo, above) Richmond Hill was just the start – Chicago, Austin and Scottsdale… we’re coming your way!!!!! #OTROADTRIP

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Check out our Developer Lab, NEW for Enterprise World 2015

Whilst manning the AppWorks pod at last year’s Enterprise World Expo a common theme discussed with attendees was that they would like more technical sessions to take part in. This got me thinking and we already have our Innovation Lab showcasing new products, why not then create a Developer Lab to answer the demand for more technical content. Discussing with the team what we should do within the lab the ideas were flowing until we finally settled on the program for this year. We will be building an AppWorks app called Scout, interfacing to Content Server, this will be based around a Location Scouting use case. We have four types of session that attendees can book onto… Taster Designed for non technical audiences, come along and learn more about AppWorks, the upcoming AppWorks 2016 release and get hands on time with the completed Scout application Beginner The beginner sessions are designed for attendees with a technical background and each participant will have their own dedicated machine to work on. In these sessions we will give an intro to AppWorks and the new features in the ‘16 release. We will then start to build out the Scout application using the new Command Line tools to create the app structure; we will then deploy it to the AppWorks gateway and see it operating on the device. The intermediate and advanced sessions will build on this foundation and add incremental features. Intermediate The intermediate sessions are designed for attendees with a technical background and each participant will have their own dedicated machine to work on. In these sessions we will recap the intro to AppWorks and the new features in the ‘16 release together with the work to date on the Scout app. We will then build out the Scout application with more features including using the new appworks.js APIs to interact with on device technology, especially the camera and GPS. We will then deploy it to the AppWorks gateway and have hands on time with the app exploring the features we’ve developed during the session. Advanced The advanced sessions are designed for attendees with a technical background and each participant will have their own dedicated machine to work on. In these sessions we will recap the intro to AppWorks and the new features in the ‘16 release together with the work to date on the Scout app. We will then build out the final features of the Scout application by adding offline support, a supporting Java service and interaction with other applications on the device. We will then deploy it to the AppWorks gateway and have hands on time with the app exploring the completed app whilst being able to also see the artefacts from the application stored in Content Server. One final session will be held on the Thursday afternoon, this is something we are calling our Innovation Session and it is here where we turn the lab over to attendees with one simple premise, pitch an idea for an app for no more than five minutes, the one judged the most innovative will win an iPad Mini. Joining the judging panel will be Muhi and Adam and I for one am really looking forward to hearing the ideas you come up with. To book into the lab, all the details are available at the following link… http://www.opentext.com/campaigns/enterprise-world-2015/program/developer-lab Looking forward to seeing everyone in the lab in Vegas.

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