Mark Barrenechea

Mark Barrenechea
Mark J. Barrenechea is OpenText's Chief Executive Officer and Chief Technology Officer. A prominent thought leader, he has extensive experience in information technology and his vision is to enable the digital world to help transform organizations.

Building Smarter Cities with EIM

History is written by the winners. In a Digital-First world, there’s a whole slew of them: Google, Amazon, Apple, Netflix, Facebook, Wikipedia, Pinterest, YouTube, GoPro, T-Mobile, Yelp— the list goes on and on. These organizations have successfully fused imagination with technology to introduce new business models and change the way consumers buy, the way companies market, and the way enterprises operate. There are examples in every industry, as the winners outpace the losers who to fail to reinvent themselves as digital enterprises, passing over opportunities fueled by disruptive digital technologies. This is why transformation in a Digital-First world is the focus of Enterprise World 2014, our annual user conference. Join us this year in Lake Buena Vista, Florida, as we look ahead to the year 2020 and explore a new enterprise landscape—one that is impacted by innovative technologies, digital and mobile consumers, changing demographics in the workplace, a digital supply chain, and the digitization of information and processes. At the conference we’ll demonstrate how Enterprise Information Management (EIM) equips the enterprise to simplify, transform, and accelerate its business in a Digital-First world. Highlights of the conference include: The very talented Martin Short, guest speaker at this year’s conference takes the stage on Wednesday, November 12. You won’t want to miss a chance to spend time with one of comedy’s finest performers. Thought-provoking keynote presentations. We’re bringing together an array of business leaders, industry visionaries, acclaimed analysts, and innovative customers to share their experience, best practices, and strategies for success in a Digital-First world. Join me as I sit down with special guests Fox Broadcasting Company and the Public Broadcasting System (PBS) for a fireside chat. An extensive and engaging agenda, packed with informative presentations, breakouts, and roundtable discussions designed to help you maximize your investment in OpenText technology. Preview future OpenText solutions and product roadmaps that have been developed to support business evolution and transformation. Hundreds of training and workshop sessions will be available, organized by track across technologies, solutions, and industries—designed to help your business excel. Become part of a growing global ecosystem. Connect with professionals from all industries, including OpenText partners and solution providers. See solutions in action and become a part of a network with innovation at its core. Evaluate and test drive recent innovations at the Innovation Lab. Collaborate with OpenText user experience designers and researchers. Have a say, and influence future product development. The release of latest book, Digital: Disrupt or Die. Hot off the presses, this book explores the future of digital technologies, their impact on the enterprise, and how EIM equips the enterprise to brace for change and opportunity in the year 2020 and beyond. Also available: a 2020 Readiness Assessment Tool. Stay tuned for more details. Join in the conversation. Follow us on Twitter (#OTEW2014) and explore our other social channels to access conference highlights and network with your peers. Engage, explore, and absorb the tools and strategies that combine to create success in a Digital-First world. Enterprise World 2014 is a celebration of our customers and partners. We are committed to working with all of our stakeholders to embrace emerging technologies, digitize key processes and information, and increase the speed of information delivery throughout the entire business network. I invite you to be a part of the energy, excitement, and ingenuity that builds new partnerships, and drives business transformation.

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Interview with “The Street”

As a follow-on to our year-end earnings call in the summer, I stopped by “The Street”, a U.S. financial news and services site, to discuss our summertime stock surge, the OpenText “world view”, and why OpenText has been recognized as the most valuable Canadian company (in absolute terms) listed on the NASDAQ. Watch the video.

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OpenText and SAP—Structuring the Unstructured for Competitive Advantage

Last week I had the privilege of delivering a keynote at SAP’s annual Sapphire Now conference. For more than two decades now, SAP and OpenText have teamed up to help our customers maximize the potential of their information. Our partnership is symbiotic and forward-looking. As the world around us shifts to digital, the combined value we deliver grows exponentially. In our 2020 Agenda we outline how managing information effectively is a requirement for digital transformation. The ability to structure the unstructured information in the enterprise is part of this evolution—and a key capability that the OpenText and SAP ecosystem delivers. Only 20% of enterprise information exists inside an ERP system. The other 80%, the unstructured information, resides on servers inside the organization or in the cloud. Bringing this information together—connecting business suites with information suites—is a unifying force that produces a powerful foundation for innovation and opportunity. During my keynote, I showcased the amazing accomplishments of telco giant T-Mobile. Kari Escobedo, Vice President of IT Development at T-Mobile USA was on hand at the event to describe how the company has re-invented itself as the “uncarrier” and, in the process, revolutionized the industry. By replacing heavy-handed contracts and policies with engaging customer experiences, they have deepened customer loyalty and grown their market share to become the fastest growing wireless carrier in the United States. Central to their “uncarrier” strategy is turning customer information into customer insight and satisfaction. Watch the video of my presentation to hear the T-Mobile story and discover how information was pivotal to their business transformation. As the year 2020 approaches, one thing is certain: information will be ubiquitous and it will be the key to success. By connecting, controlling, and harnessing value from your structured and unstructured information, you can join the likes of T-Mobile, embrace the digital age, and lead your organization to success. I also invite you to read our 2020 Agenda for more details on how EIM is the transformative technology of the future.

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Discovery Suite Release—Unlocking Value in Unstructured Information

Unstructured information is the most valuable untapped resource in the enterprise today based on its potential to reveal hidden insights, impact decisions, and unveil new opportunities. And while some executives believe they are not maximizing the value of their unstructured information, others consider it to be more of a liability than an asset due to the cost and risk associated with unmanaged content. Consider the following examples. A U.S. federal government agency had 19 organizational silos capturing and storing email indefinitely because they had no means of determining what could be responsibly deleted and what had long-term value to the agency and the national archive. An oil and gas company was spending millions of dollars on eDiscovery and storage (and risking non-compliance) due to the retention of mass amounts of unnecessary employee email. The strategic use of well-governed information is a key competitive advantage. Organizations accumulate huge volumes of unstructured information. Buried within it resides the lifeblood of the organization—the intellectual property and collective knowledge of the organization. Unfortunately, it is often comingled with information that is Redundant, Obsolete and Trivial (ROT). To harness information’s true business potential, content needs to be easily available for reference, reuse, and analysis. For both the typical knowledge worker and compliance and legal specialists, unstructured information is tough to access because it resides within silos across the organization. As new content is created in increasingly new formats and locations, the digital enterprise will need technologies that not only capture and manage content but also provide critical analytics and discovery capabilities. To enrich content and empower the enterprise, OpenText has released the OpenText Discovery Suite. OpenText Discovery Suite accelerates “time to value” by enabling people to find, understand, and leverage enterprise information. With this release, Discovery Suite includes solutions for auto-classification, content migration, content analytics, semantic search, and eDiscovery. This new suite of applications delivers enhanced unified information access, support for enterprise-wide information governance, and extended discovery applications across the EIM portfolio. Unified Information Access – Enterprise content is stored within separate stand-alone systems—silos of information that prevent effective “search and locate” across the enterprise. OpenText InfoFusion is an information access platform that replaces one-off information applications—and their associated indexes, connectors, hardware, and support—with a common information management platform. Discovery Suite, based on InfoFusion, connects critical enterprise applications with robust search capabilities and adds applications to solve specific problems for knowledge workers and information management professionals. Improved Information Governance – What sets this release apart is its ability to support a transparent information governance program by automating the application of retention policies on unstructured content. The automatic classification of information helps organizations determine what information to keep and what can be disposed of, to help reduce the cost and risk associated with storage, litigation, and eDiscovery. Extended Discovery Capabilities – The suite extends discovery capabilities to assess and enrich unmanaged content and, where necessary, to responsibly delete it or migrate it to the OpenText Content Suite. Discovery Suite also supports OpenText AppWorks and the developer’s need to create enterprise-grade applications that include search and content analytics. Written once and running on mobile devices and web browsers without additional effort, applications created for Discovery Suite make enterprise information accessible to those who need it, when they need it, regardless of its format or where it is housed. Executives strive to achieve strategic competitive advantage by transforming the business while reducing operational cost and risk. OpenText Discovery Suite empowers organizations to discover, analyze, and act on volumes of content, support information governance and eDiscovery procedures, and protect their intellectual capital while maximizing its potential. To learn more about Discovery Suite, visit our product pages and read the press release.

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Investing Today for Tomorrow’s Growth

As the CEO of OpenText, I am often asked the secret of our success. How did a small spin-off company from the University of Waterloo become Canada’s largest software company and a global leader in enterprise software solutions? While there are many reasons for our success, our ability to innovate has been a central factor. In my experience, there are three key ingredients required to create an environment that fosters and supports innovation. The first ingredient is access to talent. In Waterloo, we have the University of Waterloo graduating world-class talent, the Communitech organization sponsoring local technology and innovation, and several incubators nurturing early-stage companies. The second ingredient is capital. Technology companies thrive when financial support is accessible and plentiful. The third, entrepreneurs can’t be afraid to fail. One aspect of venture is that if version one of the product or service doesn’t work, you don’t give up – you go to version 2 or 3. The local environment needs to support the entrepreneur’s ability to do this. Over the last year, OpenText has launched a number of initiatives to seed investment directly into local innovation and entrepreneurship – including the OpenText Enterprise Application Venture Fund and sponsorship of the Northleaf fund under the federal government’s Venture Capital Action Plan (VCAP). These initiatives are examples of our commitment to and support for technology innovation in Canada. Last week, I was also pleased to announce that OpenText will invest up to $2 billion over the next 7 years to create 1200 new OpenText jobs in Ontario. This nearly doubles our current workforce in Canada. The Ontario Government agreed to support this initiative with funding up to $120 million – an example of their deep commitment to tech jobs and innovation in Ontario. OpenText chose to invest in Ontario because here we have access to incredible talent, financial backing, and we are surrounded and supported by a community that understands innovation and takes steps to foster it. Here we benefit from an ecosystem that helps us flourish. Here we are investing to strengthen and expand the ecosystem for tomorrow.

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Experience Suite Release—Adaptive, Omni-Channel Experiences

Digital technologies have ushered in the “age of the customer.” With increasing access to information about products and services, today’s consumers are empowered to shop comparatively online, influence the buying behavior of peers, and guide the overall brand experience. They expect immediacy and experiences that satisfy. The sales funnel of the past is being replaced by multiple interactions that create a lifetime of customer value and brands are consistently maintained in consumer communities rather than by advertising or marketing departments. By the year 2020, enterprises need to transform for the age of the customer. To gain a sustainable competitive advantage, companies need the ability to connect directly with the customer to create exceptional, long-term, and rewarding experiences. To nurture deeper relationships with customers, organizations are increasingly required to create consistent experiences, tailored to suit individual needs, across multiple digital channels, touch-points, and even supply chains. Organizations that do this effectively will benefit from deeper relationships with their customers, based on data-driven insights that enable them to more effectively meet their customers’ evolving needs. The latest release of the OpenText Experience Suite bundles interlocking capabilities into a comprehensive solution designed to deliver engaging customer experiences across all touch-points. It manages the entire customer experience by combining adaptive content management, orchestrated information flows, and compelling omni-channel experiences—all within a governance framework to ensure consistency. Experience Suite accelerates collaborative media creation, curation, and personalization to ensure that each user gets the best possible experience at every point of interaction. Experience Suite delivers rich, digital engagement through: Faster time to market: with omni-channel and tailored experiences based on analytic insights and market feedback. Responsive delivery: adaptive content management consolidates information from multiple sources to publish the most effective content for the buyer. Adaptive content delivers experiences that are device agnostic and can adjust as customers switch between devices and channels. Unified, seamless experiences: by connecting a broad ecosystem of partners (e-commerce, translation engines, web analytics, social media, and more) to deliver a consistent and seamless brand experience. Governance: through orchestrated information flows to ensure information and assets are effectively managed, governed, and can be reused in multiple instances. Extensible EIM services: engagement can be extended to include comprehensive EIM capabilities, such as enterprise content management to process management, information exchange, and information discovery—all in one environment. Flexible deployment options: Experience Suite gives organizations the option to deploy on premise, in the cloud, or in combination using a hybrid solution. OpenText Experience Suite provides rapid design tools to create and manage content that is delivered to web, social, mobile and print destinations, and is integrated with the AppWorks EIM developer platform, extending capabilities to all of the OpenText product suites. Solutions can be built on the platform to address digital marketing, customer self-service, social communities and brand management initiatives. OpenText Experience Suite combines capabilities that have been architected to work seamlessly together. Technologies include Web Experience Management (WEM), Customer Communication Management (CCM), Media Management, Tempo Social, and Portal. To find out more, read the press release.

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2020 Agenda: Are You Ready?™

The pace of business has accelerated. We’ve seen more change in the last 20 years than in the previous 100. Change is the new constant. Organizations must be nimble to adapt to evolving market needs driven by competitive forces, disruptive technologies, and new strategies for growth. Agility is key to capitalizing on innovation and achieving success. Business dexterity requires the seamless integration of business with management processes. High performing companies work to align operational speed (executing quickly) with strategic vision (increasing time-to-value) and speed-to-deployment. In most enterprises, there’s a speed gap: it’s the difference between the time it takes to switch gears at the operational level to support business strategy (3-6 months) and the time it takes to implement IT solutions or infrastructure to facilitate strategic initiatives (6 -10 years). This gap results in ineffectual processes that are implemented too late, after business requirements have shifted or are no longer valid. The consequence of this gap is a disparity in the mapping of application development cycles to suit business needs. To facilitate the alignment of processes and true business agility, a flexible process management system is required—one that automates processes while giving business users the ability to customize and configure solutions to meet their business needs. I’m pleased to announce that our new Process Suite includes cloud, mobile, and social services to maximize flexibility, deployment options, and business agility. It makes business processes accessible to a wide range of users, enabling them to define, modify, and execute processes faster, according to rapidly changing business requirements OpenText Process Suite is a comprehensive automation and case management system that delivers more than improved efficiency, offering an optimized end user experience and a broad spectrum of development options for both IT and business users. Process Suite delivers sustainable performance advantage through: Fast time-to-value: For the highest levels of agility and shortest time-to-value for process and case management solutions, Process Suite drives continuous process improvement across the enterprise. Flexible development: IT and LOB organizations can develop and deploy solutions to suit their specific needs—from packaged applications to assembled and configured applications, model-driven development, and code-level development. Extensible EIM services: Process management can be extended to include comprehensive EIM capabilities, from enterprise content management to customer engagement, information exchange, and information discovery—all in one environment. Broad deployment options: The platform was built from the ground up for public or private cloud-based deployment, giving organizations the option to deploy on premise, in the cloud, or in combination using a hybrid solution. OpenText Process Suite is a full-featured Business Process Management (BPM) solution that bundles platform, applications, and add-on technologies, including BPM Everywhere, a Process Component Library, an AppWorks Gateway, Case Management, Cordys Cloud Provisioning, Process Intelligence, and more. Outpace your competitors through aligned operations, strategic vision, and IT infrastructure. Increase agility, innovation, and time-to-value with OpenText Process Suite. Find out more.

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2020 Agenda: Are You Ready?™

By the year 2020, technologies like the cloud, mobile devices, big data, and the Internet of Things will have digitized our world in many ways. Society is already being profoundly transformed by these disruptive technologies. Entire sectors and old business models have been swept away as consumers find new ways to consume and access information, news, entertainment, and products and services to meet their daily needs. By 2020 all of the major operating functions of the enterprise will be digital, driven by the needs of three stakeholder groups: suppliers, employees, and customers. Suppliers: Buyer-driven platforms will continue to spread to the digital world for dynamic and real-time results, expanding on Just-In-Time (JIT) manufacturing to optimize supply chains and meet customer demand. Employees: At least half of an organization’s workforce will be comprised of “digital natives”—a technically savvy generation that grew up with easy access to the Internet and other digital channels across many devices. Empowered by mobile and social technologies, this highly-agile workforce will help the enterprise on its journey to digital transformation. Even now, digital natives are entering the workforce. Customers: Organizations will connect directly with customers to deliver highly-personalized products and services, create exceptional and compelling experiences, and tap into the wisdom of the crowd to source new markets. Customer expectations around responsiveness, delivery, and interactivity are already rising. The year 2020 will see a convergence of these forces into a nexus that the enterprise can capitalize on to create competitive edge. Organizations will need to digitize every process and re-configure their businesses to ensure competitiveness and effectiveness. To keep pace with evolving consumer and business needs, the enterprise of today will have to transform itself into the digital enterprise of tomorrow. Information lies at the heart of this transformation. In the digital age, information is the new currency—it holds the key to innovation, growth, and opportunity. Information leads to greater insights, better business decisions, higher customer satisfaction, greater agility, and optimized business performance. But how do organizations unlock the potential of information without compromising productivity and security? Enterprise Information Management (EIM) is the key transformative technology. EIM is the set of suites and practices that maximize the value of information while minimizing risk. EIM powers the 2020 Innovation Agenda. An EIM strategy will help transform your organization into a digital enterprise to support highly targeted, omnichannel marketing, a productive and inspired workforce, and streamlined distribution across your digital supply chain—all while ensuring governance and security. We have a comprehensive toolset that can help you re-conceptualize your information platform with our EIM Suites, Trading Grid, AppWorks, and Managed Services. Enabling 2020 is a multi-year journey. Let’s start it together, today. Read the 2020 Agenda White Paper.

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OpenText Acquires GXS

On November 5, 2013 we announced our intention to acquire GXS Group, Inc (GXS). Today, I am pleased to report the acquisition has closed and to welcome GXS employees to OpenText. Together, we will work to advance our global leadership in Enterprise Information Management. This acquisition expands and strengthens our business in significant ways: 1. GXS expands our Information Exchange portfolio and strengthens our EIM leadership position With the acquisition of GXS, we’re expanding our Information Exchange portfolio with the addition of B2B integration and managed services. The GXS Trading Grid is a cloud-based platform for the secure, reliable, and automated exchange of supply chain and other commerce transactions across complex global networks of customers, partners, and employees. This acquisition makes OpenText a market leader in both B2B integration services and cloud-based fax services. On a macro level, it strengthens our overall EIM market leadership position by extending information management capabilities beyond a single enterprise, giving our customers the ability to manage critical information as it flows within the enterprise and externally, across their entire supply chain. 2. GXS delivers a global managed services infrastructure GXS is a leading provider of B2B integration and managed services – offering outsourcing services that include all of the hardware, software, staff and resources required to manage an entire B2B platform. Combined with our existing OpenText managed services (from EasyLink and others), this acquisition strengthens all our EIM offerings with a global cloud-based infrastructure and an infusion of managed services expertise to scale our business and tackle the toughest of customer demands. 3. GXS expands our customer base and market reach GXS is a healthy, profitable business that expands our cloud services business and is key to our intelligent growth. GXS currently delivers B2B integration solutions to approximately two-thirds of the world’s Fortune 500 companies. The acquisition of GXS will put OpenText inside the core of these customers and allow us to introduce GXS customers to other OpenText services and licensed products. In addition, this acquisition also expands our line-up of target buyers to include supply chain and procurement professionals, giving us new entry points and reinforcing our presence in key strategic verticals such as financial services, manufacturing, CPG and retail, as well as in key geographies including the US, Latin America, Asia, and Japan. Today, we are growing as a company. We are expanding and enriching our business in critical ways. This acquisition demonstrates our commitment to innovation, to quality, and to a comprehensive vision of Enterprise Information Management. While a press release was issued today, I will communicate with the markets in greater detail on January 23rd as part of our FY14Q2 earnings announcement. Please join me in welcoming GXS employees, partners, and customers to the OpenText family.

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Reduce Risk with Secure Information Exchange

Every business is an information business and this is why digitization is a key corporate priority. Every enterprise exchanges massive amounts of information on a daily basis, both inside and outside of the firewall. Security has become a top priority for the CIO with the volume, variety, and velocity of the information exchange that occurs. Security risks are intensified by globalization, a reliance on email for business collaboration, BYOD and mobile access, growing regulatory pressures, bad actors, and cloud computing. With more than 80 percent of enterprise data residing outside of structured ERP systems, much of this information is in transit outside the business firewall. In fact, there have been more than 600 million information breaches in the U.S. alone since 2005 (privacyrights.org) and one-third of these breaches were due to unintended disclosure, insider fraud, or the use of mobile devices. Poor information exchange systems and practices lead to security threats at many levels: to employees; projects; competitive advantage; national security; reputation; brand, and in some cases, to the business itself. In view of these challenges, IT departments have a mandate to transform reactive, unsecured, and uncontrolled information exchanges into safer, more flexible, managed, and compliant processes. CIOs need easy, integrated, and trusted solutions to support all of their business information exchanges— from vendor invoicing, payroll submissions, transfer of healthcare records, to securing corporate IP. OpenText has responded to these customer needs with our Information Exchange Suite which is an integrated set of cloud-based messaging services that comprises Secure Email, Secure MFT (Managed File Transfer), Fax, EDI (Electronic Data Interchange) and Notifications. Recent innovations to the newly released Information Exchange Suite include cloud-based secure messaging, large-file transfer acceleration, data leak prevention, real-time audit trail, and integration with desktop, mobile and other systems. Each service is designed to support the business requirement for exchanging information with anyone, anywhere, and in any format, while instilling confidence that the exchange of information is accessible, efficient, and trusted. Enterprises are empowered with the infrastructure for secure and reliable exchange of information to help improve operational performance, reduce risk, and enable enterprise agility. Imagine the productivity gains and competitive edge your organization would realize if the exchange of information could be made faster, easier and more secure! I’m pleased to share these advancements with our customers, and more information is available here. Next month, I look forward to providing an update on GXS.

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Driving Innovation & Growth

The growth of unstructured information inside the enterprise is staggering. In fact, experts estimate that over 80 percent of data in organizations is unstructured and is growing at a rate of over 36 percent year-over-year(1). Managing this information across different formats, devices, and applications is a challenge for organizations that’s not going away. There is profound value in this unstructured information. In fact, your company’s future depends on it. How is the enterprise dealing with all of these new data types? Well, according to Forrester, they’re not. In a survey conducted in May of 2013, only 13 percent of the respondents had a formal information management strategy in place (2), which is why we’ve spent the last year focusing our efforts on our biggest synchronized software release to date. Announced at Enterprise World, this finely choreographed release features software advancements across our Enterprise Information Management (EIM) suite designed to help organizations manage huge amounts of data and unlock the untapped value of their information to create competitive advantage. Our latest release features over 300 integration points and stronger synchronization across five suites of software: Content Suite, Process Suite, Experience Suite, Information Exchange Suite, and Discovery Suite. The OpenText Vision: A Holistic View of EIM Let me touch on some of the highlights, suite by suite: Content Suite: will reduce costs through security features, information governance, and content lifecycle management. Innovations include an easier to use interface, APIs, reports, report writer, and Archive in the Cloud. Process Suite: automate processes to improve performance with new Smart Process Apps, including Case Management, Case Intelligence, and flexible deployment on premise or in the Cloud. Experience Suite: create the best possible consistent experiencewith every interaction through enhancements like omni-channel publishing and adaptive media, web and social analytics, ecommerce connectors, and our new HTML5 user experience. Information Exchange Suite: build trust and reliability, and reduce risk with the secure exchange of information from any user on any device to any destination. Innovations include advanced messaging services layer for fax, notification and EDI services, real time audit trails, and data loss prevention capabilities. Discovery Suite: empower people to find, understand, and leverage enterprise information for greater insight and better decision making with solutions for auto-classification, content migration, content analytics, semantic search, eDiscovery – and a CIO dashboard. With our latest release, we’re also introducing AppWorks, common RESTful services, and an EIM developer platform that accelerates the speed of development and introduces opportunities for innovation to our customers and partners. With AppWorks, developers can begin to write code using our suites within hours as opposed to weeks, using standard languages such as Java, JavaScript, and HTML5. The EIM suites outlined above are integrated through AppWorks to leverage the value of combined suites into a comprehensive EIM platform. Support for Sophisticated Information Flows AppWorks builds our holistic EIM strategy by supporting complete and integrated information flows to maximize the value of information across the enterprise. EIM is the next generation of enterprise software. Our latest release delivers a strong technology foundation for our customers to build on and establishes EIM as the mission-critical solution to drive insight, innovation, and growth. (1) Ray Paquet, “Technology Trends You Can’t Afford to Ignore”, Gartner Inc., http://www.gartner.com/it/content/1503500/1503515/january_19_tech_trends_you_cant_afford_to_ignore_rpaquet.pdf (accessed 10 Nov. 2012). (2) Alan Weintrub, “The Enterprise Information Management Barbell Strengthens Your Information Value.” ©2013, Forrester Research, Inc: July 15, 2003

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OpenText in the Spotlight: TSX and Innovation

On Thursday, October 31, I joined Ungad Chadda, Senior Vice President of the Toronto Stock Exchange, in the heart of Toronto’s Financial District to open the market in celebration of 15 years as a TSX-listed company. On hand were a number of my OpenText colleagues including: our Chairman of the Board, Tom Jenkins; Chief Financial Officer, Paul McFeeters; Chief Legal Officer, Gordan Davies; and Board members Steve Sadler and Mike Slaunwhite. ‘; if (cc_cookie == ‘yes’ || cc_ineu == ‘no’ || cc.approved[‘advertising’] == ‘yes’) { $(selector).append(html); } else {var noCookieDomain = ”; noCookieDomain = ‘www.youtube-nocookie.com’; if (noCookieDomain == ”) {var altHtml = ”; altHtml = $(‘ ‘).addClass(‘notice euCookieMessage’).html(‘This page element sets advertising cookies. Change your cookie settings to allow cookies and show this content.’); if (altHtml != ”) { $(selector).append(altHtml); } } else { html = html.replace(/(]+src=”(?:https?:)?\/\/)[^\/]+(\/)/ig, ‘$1’ + noCookieDomain + ‘$2’); $(selector).append(html); } } $(selector).replaceWith($(selector).html());} euCookieProtect_8c2ccab19acc41b8b49c731b455c3543(); }); }); OpenText began trading on the Toronto Stock Exchange on June 26, 1998. As the leading provider of Enterprise Information Management (EIM), we have come a long way since 1998. Today our global footprint spans six continents with 60 offices worldwide and we are now ranked as the largest software vendor in Canada. In 1998, our annual revenues were roughly $45.3M and we completed last year at $1.3 billion in revenues. We lead with value. We invest for growth. We call this strategy Intelligent Growth. Our future never looked brighter. Our BPM business was strengthened by our Cordys acquisition. Our IX business will grow stronger with GXS. Our overall EIM strategy will grow stronger with our much-anticipated software release, which will be unveiled during my keynote address at our upcoming Enterprise World user conference. This release features big new functional blocks, deeper integration, and the ability to streamline information flows across functional departments of the enterprise. The software release will enable CIOs to drive an agenda of innovation and growth to accelerate time-to-compete in the Information Economy. For more details about GXS, read the press release: OpenText Enters Into Agreement to Acquire GXS.

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EIM Success Stories: Turning Information into Innovation

A major natural gas company is experiencing a higher level of internal control over its procure-to-pay process and an 85 percent success rate for vendor compliance of invoice requirements, enabling them to comply with the Sarbanes-Oxley Act. One of the largest financial services institutions in the U.K. has reduced their cash transfer time from 21 to 15 days, secured a 25% share of the ISA market, and eliminated 8 million pieces of paper for savings on associated IT and infrastructure costs. A municipality released a new website that has become the Number 1 information source for its citizens, delivering an enhanced visitor experience and giving constituents immediate access to accurate, real-time information and the services they need. A leading research institution has increased the quality and output of its research by giving students and researchers improved, remote access to modeling applications and visualizations tools with three dimensional representations of large datasets. A national newspaper is delivering rich, relevant, and contextualized content experiences on its website for improved customer satisfaction and higher revenues based on increased click-through rates. What do all these organizations have in common? They have all turned their information into innovation using Enterprise Information Management (EIM). EIM: Using Social Media to Support Multilingual Dialogue As the set of technologies and practices that maximize the value of information while minimizing its risks, EIM provides control for the information enterprise, creating the opportunity for unlimited growth and responsiveness. It builds information confidence through security, insight, governance, and agile processes from a set of comprehensive capabilities that lay clear the path to innovation and growth. As a suite, EIM assembles information flows and expands them beyond single tasks to help drive value as information moves through the enterprise. At every touch or click or process, opportunities for efficiency and innovation are created. I invite you read the next installment in my white paper series, EIM Customer Case Studies: Turning Information into Innovation. This paper paints a portrait of the information enterprise through a collection of stories about organizations that have embraced EIM to address the challenges of their information and capitalize on its potential. Read the white paper.

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OpenText Honored as One of Canada’s Top 100 Employers

What makes great software companies great? Great software. And who makes great software? Great people. At OpenText, our employees are our greatest strategic assets. Every day, our talented staff works to create innovative solutions that have the power to redefine the way companies do business and reshape the collective future. It is with great pride that I announce OpenText has been named one of Canada’s Top 100 Employers for 2014. OpenText is honored to be the recipient of this distinguished recognition. The award was based on a process that narrowed down 75,000 employers across Canada to just 100. Selection was based on an assessment of many aspects of the OpenText work environment, including physical workspace, benefits and vacation programs, employee communications, career development, diversity, and community involvement. We believe in creating a unique, inspiring, and dynamic work environment—one that is conducive to fostering innovation, creativity, and thinking “outside-the-box.” To this end, we focus our investments on recruiting and retaining top talent within our industry. I’m proud of our employees and I’m confident that OpenText will continue to be a desirable workplace where people feel empowered to thrive, learn, and grow their careers. We look forward to continuing our role as a global software company, Canada’s largest software company, and a leading Canadian employer for many years to come. For the full story, read the press release. Globe and Mail feature. Full listing of Canada’s Top 100 Employers.

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Momentum Building for Canada’s Open Data Initiative

The momentum behind Open Data is growing and going national! President of the Treasury Board of Canada, Tony Clement, whom I interviewed on the Open Data initiative at OpenText’s headquarters location in September, today announced an exciting initiative to advance Open Data using our best resources – the innovative minds of young Canadians (Treasury Board Press Release). A new program called the Canadian Open Data Experience (CODE) will challenge students, technology innovators, developers and Open Data enthusiasts from all across Canada to turn valuable government data into useful and usable apps and information. This is such an important initiative, because it provides an opportunity to innovate using government data sets that were formerly unavailable, and to potentially develop applications of benefit to society at large. Minister Clement’s CODE initiative will feature an appathon, a forum for innovation and entrepreneurship, that can stretch the boundaries of Open Data and enable technologists to ‘get their hands dirty’ sharing ideas, inventing, researching the market, and starting the process for commercializing ideas. It’s what happens within companies like OpenText every day, pushing the boundaries of imagination and innovation, fueled by the availability of valuable data. Also, I hosted with Ambassador Mackenzie Clugston the first Japan – Canada ICT forum this week in Japan, focusing on Big Data, Cybersecurity, and Open Government. At OpenText, our raison d’être is to help enterprises and organizations globally gain the most value from their information. Combining corporate data with government data sets can open up new opportunities, delivering commercial value more quickly and providing more meaningful solutions for customers. I commend the work underway in Canada to unleash the power of innovation and fuel apps using untapped government data to turn the natural resource of information into something of value for Canadians. As a global business and Canada’s largest software company, OpenText supports these efforts. We look forward to the impact of this growing Open Data momentum that was shared at the event I hosted – Big Data: The Natural Resource of the 21st Century (read the Treasury Board press release). We look forward to seeing great things emerge from CODE and the Open Data Appathon to advance both the discussion and the deliverables enabled by Open Data.

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